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Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We work to make a positive difference in the lives of the people we serve and help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.
We invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!
Thank you for your interest in joining the Nusenda team!
We are currently seeking a Member Solutions Advisor to join our Member Solutions team. In this position, you will be responsible for monitoring and maintaining assigned accounts to meet established standards for collection performance. Preserve the Credit Union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and overdrawn accounts, and/or recovering collateral. Maintain accurate files and reports on all activities and coordinate monitoring of possible kiting situations. You'll close abusive checking accounts and remove overdraft privileges. Work with branch personnel for the recovery of overdrawn share accounts. Maintain repossession records, including condition reports, pictures, expenses, and reports to management.
To thrive in this role, you should have one to three years of similar or related collections or financial experience. This position is one part member service and one part problem solving. This might be the role for you if you enjoy work requiring interpersonal communication, attention to detail, and record management.
Key Skills and Experience:
Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Full Time
Banking
$50k-62k (estimate)
11/22/2023
05/22/2024
nusenda.org
SANTA FE, NM
200 - 500
1936
$50M - $200M
Banking
The Power of WE Nusenda Credit Union is a growing, not-for-profit, member-owned employer with 19 strategic locations across New Mexico. We offer all the same services of a big bank without the big bank attitude. Our family-like culture and people helping people philosophy has been serving our members for over 80 years. We are proud to have our roots in New Mexico, serving more than 180,000 members as their trusted financial resource. Our not-for-profit financial cooperative now serves just about anyone. Our members make up the fabric of our community. Teachers, construction workers, doctors, l...awyers, store clerks, government employees, healthcare workers, students, even your next-door neighbor. We offer a fast-paced working environment that encourages personal development, career opportunities, and a chance to give back to the community in a meaningful way. We look for individuals who believe in our values and consistently strive to ensure the best financial service experience for our members. We invite you to become part of "The Power of WE," where we make a difference as an organization within our community. To view our employment opportunities, please visit our careers page at www.nusenda.org/careers.
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