OVERVIEW

The HR /CG Float reports to the CEO and is responsible for the day to day operations related to human resources and record management, with an understanding that unfilled shifts will be tended to. She/he ensures compliance with Nurse Next Door’s operating policies and procedures. HR supports the CEO in the oversight of caring practices, supervision of care, and the delivery of responsive service. The HR/CG Float will assume on-call responsibilities as assigned.

ESSENTIAL DUTIES & RESPONSIBILITIES

Human Resources

· Keep employee files up to date. Including certifications, TB tests, Driver’s license, car insurance, training log, etc. These should be calendared weekly to ensure completion. Follow up with CGS to obtain updated information.

· Manage the training calendar and ensure all training is complete. Keep track of when annual training is due. Communicate this to the Manager.

· Manage the calendar for 90- day evaluations and annual performance reviews.

· Maintain and update the NND Master Employee Sheet. For birthdays, send out cards in a timely manner.

· Manage the tracking of employee referrals and ensure rewards are paid out appropriately.

· Utilize Health source, FB, and other venues of hiring, call, screen, and set up appointments for interviews. A minimum of 4 interviews should be scheduled weekly.

· Check FB job posting and respond back the same day. Follow up with these individuals to make sure they are applying via Health Source and then schedule interviews.

· Conduct interviews, assist new hires with questions and on-boarding process.

· After hiring, send out a welcome email, and online module training (copy from email supplied).

· Track missing items and follow up as necessary.

· Conduct employment verification and reference checks. Two letters of recommendation should be obtained.

· Manage applicant paperwork upon hiring including inputting/maintaining employee data in Procura. This includes setting up as mobile users.

· Assist with Discovery Day Orientation.

· Maintain quota of hiring between 1-2 new Caregivers weekly.

· Keep a spreadsheet of all those contacted and follow up on a monthly basis with those that have applied more than a month ago.

· Follow up with those candidates that do not follow through with the interview process for feedback.

· Follow up with candidates that did interview as well but chose to not follow through.

· Follow up with candidates from all sources; even those that have applied weeks ago as they may be in the market again.

· Keep track of applications received from all sources on a weekly basis, how many interviews conducted, how many people hired (completion of discovery day).

CG FLOAT

· Be available and willing to cover CG shifts as needed.

· Introduce and train new caregivers to clients you have worked with.

EDUCATION and/or EXPERIENCE REQUIREMENTS

· Word, Excel, Google Docs and Sheets, Powerpoint

· Caregiving experience

· Car, valid driver’s license and car insurance

Behavioral Competencies Required

· Attention to Detail and Quality

· Customer Service

· Problem Solving

· Interpersonal Communication

· Results Orientation/Responsibilities

· Integrity

· Developing People

· Team Player

· Professional