Nuovo Artistic Studios isn’t just another photography studio; we're a passionate community dedicated to fostering meaningful connections and exceeding expectations. Our team thrives on creativity and innovation, constantly pushing the limits to deliver exceptional experiences for our guests. We specialize in turning ordinary interactions into unforgettable moments, crafting narratives that resonate deeply and leave a lasting impact. With a relentless focus on customer satisfaction and surpassing sales targets, we're committed to not just meeting, but exceeding, every client's needs and aspirations.

We are seeking a dynamic and experienced Luxury Client Relationship Manager to join our Houston photography studio. As a Luxury Client Relationship Manager, you will be responsible for providing unparalleled service and building enduring relationships with our clientele. You will serve as the primary point of contact for our guests, delivering personalized experiences and ensuring their satisfaction at every touchpoint.

Key Responsibilities:

1. Client Engagement and Relationship Building:

- Cultivate strong, trust-based relationships with guests through personalized interactions, understanding their unique preferences and expectations.

- Serve as the main point of contact for guests, addressing inquiries, providing guidance, and offering bespoke solutions to meet their needs.

2. Exclusive Service Delivery:

- Provide a white-glove experience to Nuovo guests, offering concierge-style services such as private consultations, and customized photography sessions tailored to their tastes and preferences.

- Demonstrate expert knowledge of our photography services, including studio offerings, packages, and customization options, to deliver informed recommendations and advice.

3. Client Experience Enhancement:

- Anticipate and exceed the evolving needs of clients, proactively offering innovative solutions and upscale experiences to enhance their overall photography studio experience.

- Collaborate closely with clients to identify their unique needs and desires, offering bespoke solutions and personalized recommendations to meet their expectations.

4. Upselling and Revenue Generation:

- Identify opportunities for upselling additional photography services, products, or packages to guests, maximizing revenue and profitability for the studio.

- Handle high-value transactions with precision and attention to detail, ensuring a seamless and secure process for luxury purchases or investments.

5. Client Loyalty:

- Continuously assess client satisfaction and feedback, seeking opportunities for improvement and refinement of services to enhance the overall luxury client experience.