Basic Job Functions:

An IT Operations Team Lead is responsible for leading and coordinating projects within the division, building and maintaining relationships with all departments, and working with key stakeholders to establish priorities, budgets, and communication to ensure their needs are being met.

They are also responsible for providing technical support to both remote and on-site end users. Responsibilities may include:

• Implementation, installation, maintenance, and troubleshooting of software and applications
• Troubleshooting and maintaining IT infrastructure equipment such as computers, laptops, phones, printers, conference rooms, servers, access control systems, and network devices.
• Procuring, setting up, configuring, distributing, and troubleshooting mobile devices, and creating and supporting user account and group membership setups.
• Development of teammates such as support, encourage, and hold their teammates accountable for their work, helping them meet and exceed expectations including opportunities for training and growth, as well as regular feedback and performance evaluations.

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Qualifications:

• 5 years technical experience in an Operations/Infrastructure capacity
• Bachelor’s degree in information systems or other technology focused discipline (Additional years of experience will be considered in lieu of a degree)
• Experience with Project Management / Contract Management

Preferred Qualifications:

• Experience leading and developing a team
• Experience in software licensing, purchasing computer equipment and services, managing contracts, and vendors.
• Experience in a Customer Service Role
• Manufacturing-related IT experience, with a preference for process-related industries similar to the steel