ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Reviews files to select delinquent accounts for collection efforts.
• Utilizes a wide variety of financial analysis tools to examine customers for potential risk via their liquidity, leverage ratios and forecasting trends, and calculate creditworthiness for customers.
• Evaluates customer records and recommends that accounts be closed, or collection attempted, based on earnings and savings data, payment history, and purchase activity of customer.
• Calls 50 to 100 customers by telephone to collect past due invoice’s, verify accuracy of charges, or to correct errors on accounts.
• Creates and maintains databases on activity conducted in all accounts.
• Prepares reports on current findings and action taken for all accounts under investigation.
• Assists in the recommendation of policies to upper management.

QUALIFICATIONS :

• Understanding of DSO, Aging Buckets, AR trends
• Ability to comprehend instructions, short correspondence, and memos in written or oral form.
• Ability to write correspondence.
• Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Must work well under pressure, ability to multi- task, and work in team environment.
• Ability to prioritize and respond to interruptions and unexpected situations with a clear head.
• Ability to work independently.
• Willingness and ability to research issues as needed.
• Must be able to type 45 to 50 words a minute with minimal errors.
• Experience using 10 Key adding machine.
• Proficient in Outlook, MS Excel, preferably JDE or some type of accounting software.
• Excellent communication and problem solving skills.

EDUCATION AND TRAINING :

• High School diploma or GED equivalent required.
• Associates degree in Accounting or Business preferred.

EXPERIENCE :

• Minimum 3-5 years professional collections experience
• Strong Collections and credit / financial analysis experience
• Collection Agency experience a plus
• Two-year business to business collections experience preferred.
• Previous A / R experience preferred.
• Previous experience with medium to large corporations a plus
• Previous experience worth with Franchises, and understand parent / child relationship in account set-ups
• JDE experience a plus

INTERACTION :

COMMUNICATION AND COGNITIVE ABILITIES :

• Passion for delivering results to customers.
• Willingness / enthusiasm for accepting responsibility and accountability; an ownership mentality .
• Strong work ethic.
• Enjoys working in a fast pace environment
• Strong communication skills, both written and verbal
• Independent worker.
• Ability to deal effectively with ambiguity.
• Achievement / results driven.
• High-energy individual.
• Ability to foster strong relationships with colleagues / customers.
• Recognized as a source of expertise and possessing a distinct point of view.

In exchange for your contributions to the organization, Nuco2 provides employees with a full benefit package to include medical, dental, vision and prescription, matching 401K savings, paid time off, tuition reimbursement, and much more.

INDCOR1

Last updated : 2024-04-28