erms of Employment

• W2 Contract, 12 months
• The position is 100% onsite - Primary location is in Middle River, MD
• The resource may be required to work out of the secondary location in Kennett Square, PA on occasion.
• The center is 24 / 7 and Operator are required to work weekends (approximately 2 weeks per month) and holidays. (Example Thanksgiving, Christmas, and New Years)
• Operators may be required to work overtime no more than 12 hrs a shift.
• The schedule for this position :
• Night shift 3 : 00 PM - 11 : 00 PM.
• Three days on and two days off.
• The schedule is shared a month in advance for the resource to adequately prepare.

Overview

Our client is seeking a Security Operations Center Operator to perform core functions of the Security Operations Center (ESOC).

This position will enable the ESOC to achieve core objectives of protecting critical infrastructure, assets and personnel through 24 / 7 monitoring of physical security intrusion detections systems, access controls, and security call center reporting.

The ideal candidate would have a background in IT, dispatching experience in a call center center environment and excellent customer service skills.

Training

The resource will be provided 4-6 week training during the day from 8 : 00 AM - 5 : 00 PM before beginning their first official shift.

Last updated : 2024-05-24