Processing Specialist - On-Site
About NRT
NRT is one of the 50 Best Managed Companies, and we’re looking for a dynamic candidate who is motivated and passionate about working for a FinTech leader!
NRT provides next-generation commerce and information-enabling experiences for enterprise customers around the world. Our solutions include secure payment systems, specialized financial and marketing kiosks, AML compliance tracking and reporting tools, digital gamification and mobile experiences, intelligent table game platforms, credit/marker information services and electronic marker solutions. We work with hundreds of casinos throughout North and South America, Asia and beyond.
We offer a competitive salary, group benefits (health, vision, dental and life insurances), career advancement opportunities, and an exciting environment. Individual and creative contributions to our company objectives are highly encouraged and recognized. You can read more about us at: www.nrttech.com
Processing Specialist will work in a customer service center environment and will be responsible for making outgoing calls to banks to verify information on the account and obtain the data such as date opened, signer, average and current balance, bank account type, routing and account number, and any other information necessary to complete the report. The Processing Specialist will use the existing contacts at the financial institutions and will also be responsible for making new contacts. Additional duties may include basic research to find bank contact information or locate the branch of account.
Skills and Core Competencies

• Strong work ethic and integrity
• Effective communication and phone skills
• Ability to multitask; critically think and uses sound judgment
• Discretion to maintain highly confidential information
• Detail oriented and appreciation for following processes
• Strong investigation and research skills
• Ability to work on a team and individually
• Thrive working in a high-volume high demand work environment
• Strong computer skills including database, internet, and office productivity software.

Responsibilities

• Process bank report orders

a. Be on two phones throughout the day
b. Fill out bank reports completely and accurately
c. Verify or obtain all information to complete reports
d. Meet daily report processing volume goals

• Research and Investigate

a. Research reports/accounts in proprietary database and internet search engines.

• Make Contacts

a. Call bank branches and develop contacts
b. Actively participate in challenges to help department make contacts
c. Meet weekly seed volume goals

• Other Projects

a. Any assigned projects suggested
NRT would like to thank all applicants for applying, but only those applicants best suited for the position will be contacted.
NRT is an equal opportunity employer. It is NRT’s policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law.
NRT welcomes and encourages applications from all. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you are selected for this position, please notify the HR team member for reasonable accommodation.