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At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at . Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.
Job Summary:
The Key Client Service Analyst, a member of the Key Client Services team, is primarily responsible for managing his/her portfolio of NRG's highest valued customers and brokers by providing superior personalized customer service. This position requires regular interaction with multiple functional groups to assist in the management and of his/her portfolio of customers and brokers, as it relates to customer service. He/She must perform analysis and problem resolution and contribute to the development of new processes and procedures to enable delivery of an outstanding customer experience geared towards retaining and expanding the customer relationship customers on the resolution journey.
Essential Duties/Responsibilities:
Working Conditions:
Additional Knowledge, Skills and Abilities:
Physical Requirements:
NRG Energy will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
NRG Energy will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor that does not have the appropriate approvals to be engaged on a specific search.
DEML employs individuals in the Provinces of Alberta, Ontario, British Columbia, and Saskatchewan. We regret that we will be unable to hire you for this role if your regular remote work location is not within one of these listed provinces. Please reach out to if you have any questions.
NRG Energy is committed to a drug and alcohol free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability
EEO is the Law Poster(The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
Full Time
Utilities
$58k-76k (estimate)
02/14/2024
04/02/2024
nrg.com
HOUSTON, TX
3,000 - 7,500
1840
Private
MAURICIO GUTIERREZ
$5B - $10B
Utilities
Baker Botts provides legal advisory services for energy, life sciences and technology sectors.