Retail Supervisor

Overview

Nova Farms is a multi-faceted cannabis company dedicated to producing the highest quality flower, concentrate & edible brands available. We believe that cannabis is a right and only the purest cannabis products should be available to all. Nova Farms is committed to sharing the magnificent benefits of cannabis and we strive to cultivate better lives, one plant at a time.

Position Summary

The Retail supervisor of a dispensary is responsible for assisting the manager in overseeing a team of 40 or more dispensary employees. The position is responsible for assisting with retail operations of the dispensary while abiding by policies, procedures and operational guidelines. You will work directly with the other Supervisors, Assistant General Managers and General Manager to ensure the building is safely operating at all times. The scope of this position includes all opening and closing responsibilities as well as day to day floor operations.

Responsibilities and Skills:

• Organizational and documentation skills
• Leadership of Retail employees
• Manage store operations in the absence of the General Manager and Assistant General Manager, including: daily activities, ringing out customers, floor greeting, maintenance, training, customer complaints while ensuring compliance with local, state, and federal inspection, billing or licensing requirements.
• May be required to be on-call and to respond to emergency situations at any time. This may include scheduling issues and potentially covering a vacant shift.
• Knowledge of the strains we carry, their effects on the human body, contraindications, customer education, etc.
• Ability to use Microsoft Office products, email, and other software applications such as the seed to sale tracking software
• Monitoring cash, performing drops, closing drawers, voiding transactions, processing returns, and applying employee discounts.
• Conducting weekly dry goods and accessory audits and communicating needs to General Manager or Assistant General Manager
• Monitoring sales by Retail Agents for accurate weights and proper products
• Inspire staff to constantly bring the best possible service to our guests
• Oversee cleaning schedule and coordinate general maintenance needs
• Employee development and productivity liaison (Assessing employee knowledge and comfort in role. Picking up on potential issues and relaying them to management.
• Overseeing staff breaks, shift cuts, delegating side work and closing tasks

Required Qualifications:

• Two or more years of retail experience
• Open availability
• Reliable transportation

Preferred Qualifications:

• Beginner METRC Knowledge
• Retail supervisor experience
• Associates degree

Job Type: Retail
Pay: Full Time Hourly
Benefits: Available for Full-Time employee only
Dental insurance, Health insurance, Paid time off, Vision insurance
Schedule: Dispensary Hours (including Opening, Closing and additional business needs)

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person