Job Description

Job Description

This position is responsible for assisting regional Customers with technical issues related to the start-up, maintenance, overhaul, repair, and troubleshooting of centrifugal, rotary screw, and reciprocating air compressors.

Responsibilities Include :

With a high degree of customer service, install and service air compressors, air compressor products, and accessories

Provide on- site technical support, service, preventative maintenance, testing, and repair of customer’s air compressor equipment

Act as source of knowledge for customers and co-workers with the ability to explain system capabilities and operations along with features and benefits

Understand customer needs, answer questions, recommend corrective actions, and optimize sales to exceed customer expectations

Complete all necessary paperwork, including work orders, service orders, customer contracts, and company forms

Consistently exhibit professional appearance and conduct

Follow all safety procedures, environmental guidelines and company rules and regulations

Manage unused materials

Qualifications :

HS Diploma or equivalent; college degree preferred

Minimum 5 years of air compressor service technician experience required

Knowledge of air compressor or other pneumatic mechanical equipment with strong electrical knowledge

preferred

Technical aptitude, analytical ability, problem-solving, and process analysis skills are essential

Ability to comprehend and utilize written technical information in the form of technical manuals, parts

books, and relevant publications is essential

Solid understanding of how to create a highly satisfied customer

Strong communications skills including ability to listen attentively and to communicate information

clearly and effectively

Experience using mechanic tools, basic hand tools, pipe installation tools and equipment maintenance

knowledge required

Good judgement skills with the ability to make timely and sound decisions

Ability to travel to customer sites, off-site meetings, company related functions, at times with short notice

Good hand-eye coordination, excellent manual dexterity, able to work with small, detailed objects

Ability to move frequently, including walking, stooping, bending, squatting, and kneeling; lift 25 to 50

pounds

Must Maintain a valid driver’s license and good MVR

Last updated : 2024-04-29