5 Guest Services Representative Jobs in Brea, CA
Nothing Bundt Cakes is Hiring a Guest Services Representative Near Brea, CA
**Position Summary:**
To serve Nothing Bundt Cakes guests both in person and over the phone with creative
solutions in a warm and welcoming environment. Guest Service Representatives will also
perform side work duties for the crafting department, some light cleaning, and some clerical
duties.
**Must be available to consistently work Mondays, Wednesdays, Fridays and Saturdays.**
**Requirements:**
* Possess a strong sense of teamwork
* Ability to follow instructions
* Has integrity
* Takes initiative
* Fits the Nothing Bundt Cakes Culture
* Has the ability to work well under pressure
* Outgoing and friendly personality
* Ability to multitask while paying special attention to detail
* Strong sales ability
* Genuine care of others needs
* Ability to work with a sense of urgency
**Responsibilities may include but are not limited to:**
* Abide by all NBC policies and procedures
* Uphold NBC's image and brand
* Assist other departments when necessary
* Introduce walk-in guests to our bakery and our products with a guest tour
* Assist guests with walk-in orders while using creative solutions
* Suggest balloon sales, show porcelain items, and up-sell with candles and cards
* Assist phone guests by placing incoming orders
* Give cake presentations while performing quality control tests
* Operate & balance (POS) point of sale with accuracy and efficiency
* Gather guests email addresses
* Keep samples available during all hours of operation
* Maintaining a strong knowledge of NBC's products, prices, and promotions
* Keep retail area clean, swept, neatly merchandised,
* Dust all retail surfaces twice per week, including all counter tops, and POS stations
* Duties assigned by crafting department such as fluffing bows and making design pieces.
* Track inventory and commission sales
**Apply for Guest Services Representative**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted.
Job Summary
Full Time
$35k-46k (estimate)
04/26/2024
05/11/2024
nothingbundtcakes.com
MORRISTOWN, NJ
1,000 - 3,000
1997
Private
$200M - $500M
Retail
Related Companies
About Nothing Bundt Cakes
Nothing Bundt Cakes is a Texas-based company that operates a network of gourmet bakeries offering hand-decorated cakes for birthdays, weddings and other events.
The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.
