The Nothing Bundt Cakes (NbC) Bakery Manager / Lead Operator leads and directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.

The ultimate objective of this role is to drive sales and profitability through team building, management and recruiting, while ensuring the highest quality cakes, a welcoming environment and superior service are consistently provided to our guests.

The Bakery Manager / Lead Operator exemplifies NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand.

Perks :

• 30% off all cake products
• Structured Bonus based on P&L Performance
• Medical, Dental and Vision Benefits (Full Time Employees)

Accountabilities / Duties :

Team Leadership Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.

Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.

Engages frequently with team members to gain insight into workload and progress, address any challenges and course-correct as needed.

Provides continuous coaching and follow up to develop team and manage performance; delivers constructive feedback, conducts quarterly reviews, and addresses any performance issues in a timely, effective manner.

Last updated : 2024-02-24