Provides the vision and goals of the department and ensures they are achieved. Manages ESD Supervisors and staff, giving direct supervision and instruction to maintain the hospital, and other assigned Norton Healthcare buildings, in a clean, orderly and sanitary fashion. Ensures all staff expectations and standards are met.

Key Accountabilities:

• Assures positive working relationships exist throughout the department(s) supervised, utilizing resources to monitor such – employee engagement surveys and department meetings. Involves staff in the planning process to attain valuable input, and to assure positive outcomes. Recognizes contribution of employees through frequent praise, utilization of Norton Healthcare programs, and through year-long department-based recognition/reward initiatives. Actively encourages and facilitates staff development.
• Ensures optimum service to the patients, families, visitors, and internal customers. Ensures positive progress with patient satisfaction goals and programs.
• Oversees and participates in the development and administration of the department budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary.
• Keeps abreast of The Joint Commission, Kentucky Department of Health, and other related federal and state regulations as well as professional standards. Maintains department in compliance with all Joint Commission and applicable county, state, and federal regulations.
• Provides management of environmental services function. Establishes priorities, delegates assignments, and monitors performance of supervisors and staff in order to achieve department and organization's goals and objectives.

Required:

• With a Bachelor's Degree: Three years environmental services
• Without a Bachelor's Degree: Seven years of environmental services

Desired:

• One year in a healthcare setting