The role of the Financial Counselor is to exemplify excellent customer service skills by acting as a liaison to patient registration and insurance verification and providers. The financial counselor is responsible for interacting with patients, representatives and other customers in a positive manner that results in prompt reimbursement.

Norton Healthcare is committed to establishing health equity in every neighborhood, and Norton West Louisville Hospital is an example of that commitment put into action. Opening November of 2024, this state-of-the-art facility is being built at 850 South 28th Street and will offer comprehensive services, including a 24-hour emergency department, inpatient care, operating rooms and imaging technology. It will serve both adults and children. It’s designed with the voice of the community in mind, and will change health care for generations to come.

Required:

• One year patient registration

Desired:

• Three years in financial counseling, patient accounting and insurance verification
• Bachelor Degree