Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Supply Chain Specialist Level II reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Demonstrates highly professional behavior in all interactions while acting as a key resource in the NMHC Corporate Purchasing Department.
• Acts as the Supply Chain Management educational liaison for all of NMHC related to policies, procedures and the MMIS module within the ERP system.
• Develops educational training content in conjunction with NM Academy for P2P programs for the NM organization; i.e. PeopleSoft Requisitioner Training, AP and Purchasing Overview, Procurement Card and New Manager Training and others as required.
• Ensures updates to training content as needed and participates in the communication related to training and training updates.
• Administers monthly requisition training sessions; New Manager Training, AP & Purchasing Overview, and Procurement Card Training sessions as scheduled on behalf of the organization.
• Plays a critical role in integration activities through active engagement in meetings and leading educational training sessions.
• Has responsibility for the Corporate Purchasing Help Desk and e-Mail; facilitates problem resolutions, answers P2P related questions, educates to organization policies, and identifies necessary resources on behalf of customers and the Corporate Purchasing Department.
• Demonstrates a thorough understanding of NMHC Purchase Order Terms and Conditions, contractual policies and procedures; evaluates associated requisition documents to ensure consistency with policies and procedures.
• Conducts quality assurance audits on over $100,000 requisitions to ensure adherence to organization contracting and expenditure policies. Facilitates action and additional communication and follow-up as required.
• Participates in the development of Corporate Purchasing Standard Work methodologies. May participate in department’s audits as requested by Level One Manager.
• Identifies, investigates, takes action, communicates and follows-up on recurring ERP procurement module related issues or problems.
• Works in conjunction with the Data Team, PCA’s, Vendor Team, and Accounts Payable Team by providing assistance with information to increase accuracy of data elements within the MMIS module of the ERP system.
• Communicates substantive contract provisions and potential business risks to NMHC staff and management as appropriate.
• Monitors and runs reports as needed regarding the PeopleSoft Purchasing Module and communicates specific and critical information to Purchasing and all of NMHC as required.
• Works with Purchasing Agents and Buyers to facilitate requisition processing in response to Help Desk inquiries. Informs Level One Manager of potential issues related to unprocessed requisitions and resulting dissatisfied customer departments.
• Has a thorough understanding of NMHC contracted suppliers and acts as a resource to Purchasing Agents, Buyers, and all NMHC departments as needed regarding the use of contracted or preferred suppliers.
• Monitors the integrity of the MMIS Purchasing Module (e.g. Open/Closed PO’s and Requisitions).
• Provides feedback to Purchasing Agents and Buyers regarding invoice discrepancies and Match Exception errors as needed.
• Supports Purchasing Agents and Buyers as requested in communicating policies and procedures to end users.
• Demonstrates initiative in corrective education of Purchasing Agents and Buyers related to procurement processes and standard work.
• Keeps Level One Manager informed at all times of pending issues, anticipated problems, and need to dialog with end users and/or their department manager.
• Represents the Corporate Purchasing Department by attending special meetings as directed.
• Occasionally processes a purchase requisition into a P.O. based on emergent or staffing need.
• Maintains excellent communication with Level One Manager and Director of P2P as needed.
• Collaborates with Purchasing Department personnel individually as well as in Team sessions, to enhance skills and foster improved performance and job related competencies.
• Investigates PeopleSoft pricing issues when necessary.

Qualifications

Required:

• 7 years of healthcare Purchasing, Supply Chain Management or Accounts Payable related experience.

Preferred:

• 10 years of healthcare Purchasing and Supply Chain Management experience.
• Knowledge of PeopleSoft Procurement Module.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.