Description

At Northwest Real Estate Capital Corp., our values and behaviors live vibrantly, guiding how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (RITA) help us to create trusting relationships with our employees. We value them and their personal goals and aspirations just as much as their work. We hire the most uniquely qualified, dedicated and energetic employees and we hope you are one of them!

GENERAL DESCRIPTION:

Responsible for the overall operation of multifamily properties administratively and asset management. Responsible for quality of appearance, maintenance, revenue collections, training, budgets, financial reporting, site management, and enforcement of agency regulations.

QUALIFICATIONS:

Education: High school diploma or equivalent required. Training in property or real estate management related to affordable housing.

Experience: 4-5 years of managerial and administrative experience. Professional training or training in a related field of affordable housing.

Abilities:

• Ability to supervise multiple employees
• Ability to self direct and manage multiple projects, objectives, & deadlines
• Ability to research and respond to detailed requests in writing
• Ability to use a computer for word processing, spreadsheets, and e-mail
• Ability to write legibly
• Ability to work in a collaborative manner, as a member of a project team
• Ability to relate professionally with contractors, vendors, residents, & employees
• Ability to communicate effectively with people from diverse backgrounds
• Ability to create and monitor budgets
• Ability to commit to the mission and values of the Management Company
• Ability to be flexible to change work plans
• Ability to maintain a professional personal appearance
• Ability to drive a car (and a valid driver’s license) in order to inspect projects
• Ability to comprehend and effectively manage complex regulatory requirements

Requirements

ESSENTIAL JOB FUNCTIONS:

1. Understands the financial, physical and ownership/agency goals for properties assigned. Communicates goals to the site personnel and monitor progress toward goals established.
2. Maintain operations files to keep updated with appropriate property documents and information.
3. Monitors all revenue collections, including 72 hour notices. Is responsible for accounting for 100% of revenue at the completion of each month.
4. Reviews and tracks all notices to residents; 24 hour, 30 day, 10 day, and notice of abandonment. Contacts attorney for residents who require eviction.
5. Collaborates with the compliance management team to insure that all work performed is acceptable and meets expectations. Is responsible for holding the Property Manager accountable to the Compliance Manager.
6. Hires all site team members and schedules Property Manager training and trains Maintenance Managers to perform their respective job; will also perform all employee reviews, disciplinary actions including termination if necessary.
7. Reviews and approves invoices for accounts payables and all Purchase Orders.
8. Required to be present at agency inspections and respond to any items of concern regarding that project.
9. Collaborates with site team to facilitate on-site communication and monitor property goals.
10. Required to visit the project a minimum of three times annually and perform a 100% unit inspection during one visit annually.
11. Enforcing the agency regulations, resident lease, and resident handbook with Property Managers.
12. Creating annual budgets, monthly financial review, and quarterly variance reporting to owners, lenders, and investors.
13. Communicate with owners on annual budgets, quarterly financial reporting, and owner/board meetings from time to time as necessary. Insure owner/board, lender & Investor access to Owner Portal.

AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS:

Physical: Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods.

Sensory: Frequently required to read documents, written and financial reports, and plans. Must be able to distinguish normal sounds with some background noise, as in accepting phone calls, interacting with President, Vice President and other staff, etc. Must be able to speak clearly and understand/be understood using the English language.

Cognitive: Frequently required to concentrate on intense detail with constant interruption. Must be able to attend to a task/function for 1 hour or more. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.

Environmental Conditions: Frequent exposure to seasonal conditions in outside weather. Occasional exposure to toxins and poisonous substances, dust, and loud noises.

Equipment: Frequently required to use a computer, phone, copier, and fax machine.

VALUES-BASED BEHAVIORS:

1. Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and assumptions. Is compassionate for the life circumstances of others.
2. Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees.
3. Identifies and takes advantage of opportunities for personal and professional development.
4. Encourages other employees to work as a team for the benefit of the property.
5. Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines.
6. Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner.
7. Honors the private and confidential matters of co-workers, employees. Protects the proprietary information of the management company.
8. Follow rules, regulations and policies. Positively contributes to implementing changes.
9. Communicates courteously and effectively with others. Sets clear expectations.
10. Reinforces the importance of the core values within the work group and the larger System by acknowledging behaviors that demonstrate or reflect Respect, Trust, Ethics and Dignity.
11. Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.

Northwest Real Estate Capital Corp. is an equal opportunity employer and does not discriminate in employment on account of race, color, religion, age, sex, national origin, disability status, marital status, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.