Position: Insurance Coordinator

Report to: Practice Administrator

Job Summary: Manages the accounts receivable; Prepares financial costs and arranges payments for patient treatments; Controls insurance information, communication with insurance companies, and insurance claim filing; Otherwise performs clerical work and minor administrative and business detail

Knowledge, Skills, and Abilities:

• Knowledge of modern office procedures and methods including telephone communications, office systems, and (financial) record keeping
• Knowledge of modern business communication, including style and format of letters to insurance companies and for patient accounts, memoranda, minutes, and financial and accounts receivable reports
• Knowledge of insurance reimbursements, benefits, procedures, filing requirements
• Knowledge of payment plans, accounts receivable procedures, financial policies of the office, and collection procedures
• Knowledge of medical and dental codes and the relevant details of oral and maxillofacial procedures in ICD-10 coding.
• Skill to use a personal computer and various software packages
• Ability to establish priorities, work independently, and proceed with objectives without supervision
• Ability to handle and resolve recurring problems

Credentials and Experience:

• Associates degree or higher in medical/dental insurance billing
• At least two years related experience in insurance billing and accounts receivable or
• Equivalent combination of education and experience

(The duties listed below are in no particular order of importance. All are essential to the successful carrying out of this position.)

Duties and Responsibilities:

• Bills insurance claims
• Verifies of insurance benefits of patients
• Manages and keeps accounts receivable at a minimum
• Informs patients regarding our insurance filing policies and costs
• Organizes and coordinates payment plans, payment plan companies, and collections
• Writes and submits letters and additional information for patient’s insurance claims.
• Preparation of patient charts & maintenance of all documentation and forms to be contained in their respective charts. Documentation of all activity pertaining to a particular patient in flow sheet or chart.
• Internal marketing: informed and positive communication regarding Our Practice to patients and others.

Objectives:

• Properly processed insurance claims
• Charts with completed and accurate insurance verification information by the time a patient has an appointment.
• No accounts overdue or in collections
• Letters and correspondence that is consistently grammatical and professional.
• Accurate and daily entries in the ledger of payments via mail and of entries in the computer made by the front.
• The referring offices and patients are happy with their experiences at Our Office

Special Requirements: Attention to detail, Protocol with referring offices

Hours: Approx 32-40 hours/week, Tuesday-Friday 8:00am-4:30pm. Must be willing to travel to Bellingham 2 days a week and Mount Vernon 2 days a week. Administrative duties every other Monday 9:00am-4:00pm.

Benefits: Medical/Vision/Dental offered after 90 day probational period. Paid vacation (time accruing on day 1 of hire, available after 1 year of employment).'
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Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $23.00 - $27.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Multiple locations