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Job Title: Engineer I, Field Service Delivery
Department: Service Management Office > Network Operation Center
Reports to: Field Service Delivery Manager
Location: Remote, but located in the Southwest side of Washington state
Overview - About NoaNet
NoaNet is a non-profit mutual corporation providing wholesale telecommunications transport and is headquartered in Gig Harbor, Washington. For over 20 years, it has operated a reliable public open-access broadband communication network totaling over 3,300 fiber miles that provides rural areas access to broadband services, supporting last-mile providers that serve more than 260,000 customers. NoaNet’s members are nine public utility districts and a joint operating agency that have served wholesale customers in Washington State since 2000. Learn more about NoaNet at https://noanet.net/.
CJIS Clearance Required: Yes
Purpose of Position: Field Service Delivery Engineers are assigned to a specific geographical area to support NoaNet customers. SDE’s Primary function will be to focus on engineering and operation duties which includes: design, build, test, deploy, provision and troubleshoot the NoaNet production Network.
Position’s Customer(s): NOANET Management, Network Users, Internal NOANET Customer Support groups and all NOANET customers and Owner Groups.
Job Qualifications at All Levels in the Position in KSA’s
With a focus in Customer Experience (CX):
With a focus in Service Operations (SO):
With a focus in Facilities Maintenance (FM):
With a focus in MPLS/IP Network (IP):
With a focus in Optical Transport Network (OTN):
Certifications Required: Industry specific certifications are highly valued and can contribute toward education. Certifications of preference; Nokia, CCNA (Cisco), Juniper certifications preferred.
Years of Experience required to meet minimum qualifications: Minimum of three year of increasing responsibility and experience in a telecommunications central office OR Operations environment is required.
Level of Education required to meet minimum qualifications: High School diploma or equivalent required. Associates’ degree in Telecommunications, Computer Science or related field required; OR a combination of relevant education and/or work experience sufficient to perform the duties may be substituted for the degree on a year-for-year basis.
Physical Requirements: Ability to lift and carry up to 50 lbs. and work in cramped spaces and at heights. Hearing, vision, depth perception, and hand-to-eye coordination sufficient to perform job duties. Visual and auditory acuity necessary to operate equipment and identify color-coding. Ability to tolerate temperature and weather extremes (fumes and odors, dust, low light conditions.) Strength and coordination sufficient to perform job duties.
Working Conditions: Work is normally performed in an office environment with long periods of computer work. Shift work, overtime and travel is required. Position is subject to dealing with difficult people and situations. Occasional exposure to Inside/outside work; noise; standing; hot/cold temperatures; vibration; cramped quarters.
Background /Security Conditions: Based on the position’s business needs, background and security checks are subject to Level 1 background checks.
Driving Requirements: Must maintain and possess a valid driver’s license, proof of insurance, and a satisfactory driving record.
Benefits
EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, and responsibilities required of employees assigned to this job.
Full Time
$106k-126k (estimate)
04/24/2024
06/23/2024
noanet.net
GIG HARBOR, WA
1,000 - 3,000
2000
Private
GREG L MARNEY
$200M - $500M
Noanet is a wholesale provider of telecommunications products and services.