The Supervisor of Facilities is responsible for managing, coordinating, and monitoring the maintenance, repairs, and administrative activities of electrical, plumbing, painting, HVAC, and security functions. This position validates the compliance requirements of the facility within the regulatory standards and accredited agencies.

Education:

• High School Diploma or GED required
• Associate’s Degree or Certificate from an accredited trade/school preferred

Certifications/Experience:

• Minimum of one (1) year experience in a lead/supervisory role preferred
• Minimum of one (1) year of relevant experience preferred

General Responsibilities:

• General knowledge & understanding of plant/facility equipment operations
• Validates that team members within the department have equipment & resources to perform their jobs in order to meet goals & deadlines
• Supervises day-to-day functions within the department
• Delegates assignments for optimal productivity and success of the department and organization
• Participates in Safety Committee Activities and is an active participant in Safety & Security Reporting
• Provides orientation and comprehensive training of new employees.
• Evaluates job performance of employees and handles performance improvement processes. Is accountable for interviewing, selection, and retention of employees.
• Develops and enforces policies and procedures to assure effective and efficient operations in all areas of responsibility in accordance with established business objectives and applicable regulatory requirements.
• Developing, implementing, monitoring quality improvement initiatives to enhance/streamline current procedures/processes
• Assures that records, files, and reports are prepared and maintained in accordance with hospital standards and all regulatory agencies. Is in compliance with state regulations along with The Joint Commission, Audits and corporate guidelines, timely.
• Attitude - Provides highest quality service and meeting customers' needs with utmost kindness, care, compassion, courtesy, empathy, respect and friendliness. Always acknowledges and serves customers with a friendly, open smile and direct eye contact.
• Appearance - Takes pride in personal appearance, the facility and its surroundings.
• Commitment to Coworkers - Recognizes we are linked to one another by a common purpose; serving our patients and our community, that we are team members with our physicians and co-workers, and that we each deserve respect and support.
• Communication - Listens attentively to our customers to fully understand needs. Pays close attention to both verbal and non-verbal communication. Is committed to exceeding customers' expectations and providing more than what is expected.
• Customer Waiting - Provides prompt service, keeps customers informed regarding the time in which the service will be performed and makes customers comfortable while they are waiting.
• Privacy – Maintains customer privacy and confidentiality
• Responsiveness - Acknowledges every approaching patient or family member. Responds in a way that demonstrates the care, courtesy and respect our customers deserve.
• Safety Awareness - Ensures an accident-free environment. Establishes, promotes and monitors a proactive innovative approach to enhance hospital and patient safety. Adheres to and ensures compliance with Joint commission Patient Safety Goals and hospital safety policies.
• Sense of Ownership - Demonstrates a sense of ownership in their job, takes pride in what they do, and how they do it. Accepts responsibility for and is in control of the job that needs to be done
• Team Member is accountable for areas of responsibility meeting regulatory requirements including but not limited to maintaining annual TB testing, completing annual mandatories (ALC and competency), and maintaining current registration/certification/licensures as appropriate to position requirements.