The Director of Case Management is responsible for the overall facilitation of hospitalization from admission through discharge. The Director will coordinate with Physicians, Nurses, Social Workers and other health team members to make sure processes are in place to expedite medically appropriate, cost-effective care. The Director develops guidelines for the Case Managers to apply their clinical expertise and medical appropriateness criteria to resource utilization and discharge planning. The Director will mentor the Case Management team and provide leadership.

Education: Bachelor’s Degree in Nursing

Experience:

• Bachelor’s Degree in Nursing required, Master’s degree in Nursing or health related field preferred.
• Minimum of three to five years’ experience in acute care clinical nursing is required with at least three years’ experience in acute case management, five years of healthcare leadership, and CCM or ACM certification preferred.
• RN license and CPR certification required.
• Demonstrates extensive knowledge of Case Management.

• Effective skills and appropriate demeanor and rapport that relates to professional education and quality patient care.

• Ability to prioritize work, and meet deadlines in an environment, which is often stressful and fast-paced.
• Ability to maintain mental clarity and exercise sound judgment and rational thinking under varied circumstances.
• Has a successful record of adding value to organizations through the proactive analysis and resolution of potential barriers that may negatively affect the organization.
• Demonstrates a record of significantly improving patient experience.
• Possesses superior communication skills, demonstrate the ability to work in a team environment, and be able to effectively direct front and back-end work processes and personnel toward a common goal.

General Responsibilities: