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Job Description
As a Patient Service Advocate, you will be responsible for helping resolve patient issues pertaining to claims, benefits, referrals, physicians, and access. You will also be responsible for managing a high volume of inbound calls, entering patient information into information systems, and resolving caller's issues with outstanding customer service skills. The PSA will assist with coordinating center activities and advising patient flow throughout the center and supporting the medical providers in the delivery of patient care especially related to the patient intake and registration process. Functions as an ambassador is welcoming and attentive to the needs of all patients and creates a positive front office patient experience by managing expectations while demonstrating compassion and respect. Also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
Patient Service Responsibilities:
Welcoming:
Skillful:
Experience:
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
Healthcare setting:
Schedule:
Work Location: In person
Full Time
$59k-71k (estimate)
05/02/2024
08/29/2024
nespecialists.com
Portland, OR
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