Description

SUMMARY

Solicits parts business from assigned accounts through personal and phone contacts.

ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned.

Visits assigned customers.

Prospects for new customers.

Communicates parts orders to counter people. Advises whether status is stock or emergency.

Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering.

Reviews any special orders with the parts manager and obtains his/her approval.

Obtains parts manager's approval for any special pricing.

Advises counterperson on delivery instructions.

Follows up on parts orders to ensure that customers have been served properly.

Coordinates service sales with service salespeople.

Turns in completed call reports, time sheets and expense reports.

Updates customer records to reflect changes to customers' names, addresses, etc.

Adds new customers to appropriate mailing lists.

Attends training seminars when possible.

Acts as a public relations liaison for the dealership.

Maintains professional appearance.