This Customer Service position assists with after-sales customer communication and is responsible for the fulfillment of sales orders. This position will also have housekeeping and material handling tasks assigned as necessary. This position has a high growth potential within the Company.

Full time, non-exempt; High school diploma or GED required.

Responsibilities:

• Front line operational after-sale customer relationship maintenance
• Pull orders for customer pick up in an accurate and timely manner
• Listen and respond appropriately to customer issues
• Provide a high level of customer service for both retail and professional trade customers
• Maintain a clean yard environment including warehouses, racks, bins, and open areas
• Comply with operational safety and security policies and procedures
• Attends and participates in all company-sponsored training programs as required
• Housekeeping for all operational areas
• Material handling as necessary

Physical Demands:

• Ability to stand and walk
• Manual dexterity
• Ability to climb or balance and stoop, kneel, crouch or crawl
• Strength: lift and/or move up to 100 pounds
• Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus

Environment and Physical Working Conditions:

• Work near moving mechanical parts, and in outside weather conditions
• Work in elevated areas
• Moderate noise level

Skills / Knowledge / Abilities:

• Ability to read and write
• Ability to communicate effectively in one-on-one situations
• Ability to add, subtract, multiply and divide in all common units of measure
• Ability to carry out instructions provided in written, oral or diagram form
• Ability to deal with issues involving concrete variables in standardized situations
• Good interpersonal skills, customer service and communications skills
• Knowledge of building materials products and lumber desirable

Reports To: Yard Foreman