Job Description Unit Concierge, 3N: Surgical/Med/Tele - ( 81174 ) **Location:** Highland Park Hospital **Education:** High School Diploma or equivalent required **Experience:** Minimum 2 years of work experience required **or** 1 year of college and 1 year of work experience required **Skills:** Proficiency with word processing and computer skills required * Coordinate non-clinical duties of the nursing unit

* Enter patient charges in computer

* Coordinate patient flow of admissions and discharges

* Order supplies

* Customer service to patients, families, nurses, physicians and other support departments

* Answer phones and relay messages as appropriate

* Proactively identifies need for service recovery and follow up of resolution