Position Highlights:

• Position: Staff Support Technician
• Location: Chicago, IL
• Per Diem
• Hours: Per Diem; Rotating
• Required Travel: May float to AP2 Behavioral Health

What you will need:

• High School Diploma or GED preferred or equivalent work experience

A Brief Overview:

Assist in providing staff support in an Inpatient and/or Outpatient environment. Inpatient: This role may provide basic care for patients under the direction of a Registered Nurse on our inpatient units and facilitate communication between the patient, their family, and the patient's care team via video conference applications or phone.

What you will do:

RESPONSIBILITIES

Essential Functions

* Demonstrates a commitment to the mission of Swedish Hospital and demonstrates a service orientation and adheres to all responsibilities and standards of the Hospital.

Inpatient Duties:

• Responds to the immediate needs of the patient by answering patient call lights promptly and courteously.
• As directed, by RN, makes hourly or more frequent rounds on patients for safety, comfort, and meeting patients' needs/requests
• Positions, lifts, transfers, and ambulates patients as directed by the RN; use of Safe Patient Handling equipment
• Assist with setting up meals for patients and ordering meals
• Keeps patient rooms tidy, refreshes patient's linen as need, removes unnecessary equipment and linen
• Assists patient with simple hygiene/comfort measures such as washing hands/face and oral care
• As directed by the RN, transports patient to other departments or during discharge
• When directed by the RN, remains with the patient continuously for patient safety.
• Handles infectious waste and linen according to established hospital procedure
• Adheres to proper infection control standards and hand washing techniques to avoid cross contamination
• Cleans and disinfects unit specific equipment
• Answers phones and/or cover/assist Unit Concierge as needed during the shift
• Acts as a "Runner" to other departments, when needed to obtain necessary items for patient care

INTERNAL AND EXTERNAL CONTACTS

• Direct contact or phone contact with patients and medical staff.

ENVIRONMENT.

• Wear an N95 mask / PAPR and other PPE
• Work may be outdoors subject to temperature fluctuations
• Walking, bending, stooping, long periods of stationary standing, pushing, pulling, lifting
• Must be able to assist with occasional heavy lifting of 100 pounds.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Retirement Options with Company Match
• Community Involvement Opportunities