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Position Highlights:
Location: Warrenville, IL - Endeavor Health Corporate Center
Full Time/Part Time: Full-Time
Hours: Monday-Friday, 8am to 4:30pm
Travel: May involve travel to offsite locations for training purposes.
What you will do:
This position is responsible for developing, managing and evaluating all aspects of patient access across Rehab services in the south region. This position will work closely with Director of Rehab services and ----Outpatient manager of Rehab services. Direct reports include call center, insurance verification, and PSR Lead. Indirect reports include Rehab clinic Patient Service Representatives. Partnering with ISS, finance, physician office and administrative personnel to create a seamless patient access experience in all Rehab Service areas. Overseeing all aspects of the patient scheduling and registration experience, developing plan for improvement, implementing, monitoring and evaluating system changes, program enhancements and resources to provide for the delivery of complete and accurate registrations, patient customer service, documentation and payment collection at time of service. Responsible for developing system patient access scorecard to track, monitor and report access across the Rehab Services. Reviewing changes in third party payor insurance practices and recommends changes in Rehab Services procedures.What you will need:
Minimum of three years' previous supervisory experience in Patient Access required
EPIC experience strongly preferred
Minimum of two years call center experience
Minimum of two years experience performing insurance verification
Competent in MS office, Cisco, Visio, Webex messaging
Strong preference for Rehab scheduling experience (>3 years preferred)
Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Full Time
Hospital
$130k-145k (estimate)
02/16/2024
04/24/2024
northshore.org
EVANSTON, IL
7,500 - 15,000
1891
MARK NEAMAN
$1B - $3B
Hospital
NorthShore is an integrated healthcare delivery system including Evanston, Glenbrook, Highland Park and Skokie Hospitals, a Medical Group, Research Institute, Home Health Services and Foundation. We are located in the northern Chicago suburbs.