1 Patient Services Representative Job in Lakewood, WI
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NorthLakes Community Clinic is Hiring a Patient Services Representative Near Lakewood, WI
Description
We are seeking a part-time (0.6 FTE) Patient Services Representative to join our Lakewood team!
Hours: Monday - Thursday, 7:00am - 1:30pm
The Patient Service Representative’s (PSR) main purpose is to navigate patients through Northlakes Community Clinic’s services. The PSR will do this by helping to identify and remove barriers by connecting patients to appropriate resources and/or services they need in order to be successful with overall health and wellness.
Patient Services Representative duties include but are not limited to:
- Creates a welcoming environment for patients and visitors by greeting them when they enter our clinic. Directs them to the appropriate locations as needed.
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a telephone note for response by the appropriate personnel.
- Manage automated reminder responses, and conducts reminder calls to all patients, as needed.
- Understand services provided within the clinic and also services provided across the organization and how to navigate patients to those services.
- Helps to process/coordinate internal and external referrals as appropriate for department/site needs.
- Coordinates prior authorizations for patients based on insurance guidelines as required.
- Verifies patient’s insurance eligibility by checking necessary portals for current status.
- Collects payment from patients and reconciles daily cash reports.
Requirements
Skills/Experience
- Demonstrated ability to navigate computerized applications associated with job duties. Example: EMR, EDR, VSC, Patient Portal, Insurance Portals, Reminder Call system, etc...
- Demonstrated knowledge of ethics, HIPAA, Business Etiquette, etc. as evidenced by current training certificate of completion.
- Previous Customer Service experience is required.
Education
- High school diploma or equivalent, or three to six months related experience and/or training
We Offer a Comprehensive Benefits Package:
- Competitive benefits include Health, Dental, 403B Retirement Savings Plan w/ employer match, HSA/Flexible spending accounts, and Employer-paid STD, LTD and Life Insurance
- Family-friendly, flexible work schedules - NO WEEKENDS!
- 9 Paid holidays including the Day After Thanksgiving, Christmas Eve, and a Birthday holiday in accordance with our Holiday policy.
- PLUS 3 weeks of PTO, with 1 full week of PTO available to use upon hire prorated based on FTE.
- NorthLakes Paid Leave Bank to help support your medical needs
- Tuition Reimbursement Program
- Unique Wellness Benefits; including a generous Health & Wellness Reimbursement program, Community Supported Agriculture (CSA) loan program, and Employee Assistance Program
- Travel Reimbursement
- Employee Referral Program $$$
* Benefits eligibility is dependent upon FTE Status and Position
*All offers of employment are contingent upon successful completion of a criminal background check and references.
Job Summary
Full Time
Ambulatory Healthcare Services
$20-26 (estimate)
09/02/2022
12/19/2023
northlakesclinic.org
ASHLAND, WI
25 - 50
2007
CORINNA TIKKA RN
$10M - $50M
Ambulatory Healthcare Services
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The job skills required for Patient Services Representative include Customer Service, HIPAA, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
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Step 3: View the best colleges and universities for Patient Services Representative.
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