Description

Job description:

First for foremost- exceed our guest’s expectations. Provide quick, and friendly customer service to our guests within the store and the car wash. Do you always have a smile on your face? Do you look for ways to make someone’s day better? If you are looking for a career and not just a job, a place where you can come to work with other high energy, friendly people who are customer-focused, consider joining the Tommy’s Express family!

As a Tommy's Express Customer Service Team Member, You Get To:

• Learn and Oversee Wash Quality
• Enjoy Communicating with Management and Operations Team as Needed
• Maintain External Vacuum Center
• Keep location neat and always maintain car wash cleanliness.
• Perform site and grounds maintenance (lawn care, site cleanliness, etc.)
• Exceed guest's expectations, always.
• What We Expect from a Tommy's Express Customer Service Representative:
• A positive, friendly attitude
• Develop, foster, and promote an environment that prioritizes guest satisfaction above all else
• Promptly and accurately process guest orders.
• Actively promote and sell car washes and unlimited club memberships.
• Maintain our car wash, vacuum center and grounds for all customer needs.

Requirements

• Excellent customer service skills
• Exceptionally reliable
• Energetic, self-starter for a fast-paced environment
• Team player and customer-focused
• Comfortable with technology
• Exceed guest’s expectations, always.