WorkHealth

Department: Work Health - Portland

Position is located: Mercy Baxter Boulevard

Work Type: Full Time

FTE: 40 Hours per Week

Work Schedule: 8:00 AM to 4:30 PM

Summary :

This position reports directly to the Regional Operations Manager and is responsible for providing administrative support to the WorkHealth clinics and facilitates day to day clinic operations. Direct report to the Regional Operations Manager.

Responsibilities :

• Registers patients who come to WorkHealth for care. • Schedules appointments • Process requests for copies of health records • Provides excellent customer service to internal and external clients. • General office duties • Maintains and safeguards confidentiality of patient employee health information and WorkHealth records. • Maintains daily logs and WorkHealth clinic statistics, to include periodic reporting. • Performs checkout functions to include referrals, follow-up appointments and prior authorizations, as necessary. • Administers required forms for patient completion. • Serves as liaison to departments, members and clients to assist with and provide necessary forms and reports that promulgate seamless operations and continuous care. • Other duties as assigned

Other Information :

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

• Required Associate's Degree4 years of related experience in lieu of degree.

Working Conditions

• Work with computers, typing, reading or writing.
• Lifting, moving and loading less than 20 pounds.
• Prolonged periods of sitting.
• Prolonged periods of walking.