Position Summary

Ensures completion of medical records after discharge by processing charts, communicating with hospital staff and providers as needed, processing requests for records, and maintaining files. Performs related clerical tasks and other department functions as assigned.

Position Accountabilities

Maintains established departmental policies, procedures, objectives, quality assurance program, safety, environmental and infection control standards.

Maintains Chart Location tracking and ensures timely flow of charts.

Scans necessary documents with accuracy and quality while ensuring the integrity of the medical record.

Analyzes charts for completeness and assigns deficiencies for provider completion per department policies.

Communicates with units, vendors, team members and providers as needed to address and resolve issues.

Retrieves, edits and routes dictations as needed.

Effectively completes delinquent chart count, logs and tracking tools as needed.

Receives and processes all telephone, fax, e-mail, and in-person requests for records in accordance with HIPAA and department policies.

Processes subpoenas, court orders, death certificates, and other administrative paperwork.

Conducts audit and purging of records per department policy; processes records for storage/shredding as appropriate.

Effectively navigates EMR and related software to find necessary information.

Performs other related duties as assigned or requested.