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Description
Who We Are
We are the final remaining chain of full-service automotive repair shops in the valley, proudly owned and operated by a local family. With multiple locations spread across the valley, we are experiencing rapid expansion.
Job Description:
The Service Writer serves as the liaison between customers and the automotive service technicians. They are responsible for accurately documenting customer concerns, estimating repair costs, scheduling service appointments, and ensuring timely completion of repairs. The Service Writer also communicates with customers regarding service recommendations, updates on repair progress, and final invoices. Exceptional customer service skills, automotive knowledge, and organizational abilities are essential for success in this role.
Key Responsibilities:
Customer Interaction:
Scheduling and Coordination:
Documentation and Record Keeping:
Communication:
Technical Knowledge:
Requirements
Work Environment:
The environment can be busy and may involve occasional exposure to noise and vehicle fumes. The role requires standing, walking, and occasional lifting or moving of vehicle parts or equipment.
Benefits:
· 5-day work week
· Closed on Sundays
· Health Insurance
· Employer Paid Life Insurance
· Dental Coverage
· Vision Coverage
· 401(K) With Match %
· Paid Vacation
· Paid Holidays
· Paid Sick Days
· Provided Uniforms
· Company Funded Continued Training
Full Time
$45k-65k (estimate)
02/26/2024
06/26/2024
The job skills required for Service Writer include Customer Service, Automotive Services, Scheduling, Life Insurance, Communicates Effectively, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Writer positions, which can be used as a reference in future career path planning. As a Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer. You can explore the career advancement for a Service Writer below and select your interested title to get hiring information.