JOB DESCRIPTION 

Position: Title: Transaction Manager

Reports to: Senior Transaction Manager

Supervises: None

Status: Full-time

Compensation: Salary, Bonus Opportunity and Benefits

COMPANY INFORMATION:

North&Co. is a local residential real estate brokerage whose home-office is located in the heart of Arcadia, one of Central Phoenix’s hottest neighborhoods. North&Co., has approximately 225 licensed agents, who primarily work inside the boundaries of Maricopa County. The company is known for its local, grass-roots, boutique operation that exclusively supports full-time, productive, specialized and professional sales agents and teams. 

POSITION SUMMARY:

The goal of this position is to best assist the North&Co. office, and its sales agents, with file and transaction management. This person will assist our Senior Transaction Manager and will be part of a vibrant, active team. Position is full-time and may require work to be completed on nights and weekends. The Transaction Management Team has historically been responsible for approximately 50% of all company closings. There are a variety of operational and administrative responsibilities related to transaction and file management. Assisting with seller representation includes managing new listings paperwork and the various activities through ARMLS, TransactionDesk, DocuSign and Brokermint (the company’s transaction document management system). Assisting with buyer representation and escrow processing includes writing contracts and counter-offers, drafting BINSRs, managing correspondence with title, escrow, cross-agents and clients. Junior Transaction Manager will follow the current established process and procedure checklist.

PRIMARY FUNCTIONS & RESPONSIBILITIES:

• Understand and write real estate contracts and disclosures
• Receive all incoming inquiries for new contracts or escrows
• Coordinate files, signatures and correspondence with agents, customers and ancillary companies
• Manage all aspects of a real estate transaction from written offer to closed file 
• Manage and communicate accurate time frames from listing to closed file
• Send weekly (oral and written) updates to agents and clients

QUALIFICATIONS:

Skills & Abilities:

• • Must be organized, detail-oriented, and able to work as a team player
  • Must be a self-starter, with a strong ability to manage projects and deadlines
  • Must possess a flexible work style, with a strong sense of customer care and follow through
  • Requires a professional demeanor with staff, adherence to a strict level of confidentiality
  • Understand all real estate contracts and disclosures 
  • Ability to prioritize and complete projects accurately and effectively
  • Ability to work with multiple people and projects at one time
  • Ability to comprehend and carry out instructions
  • Ability to read, write, speak and hear English
  • Proficient in Microsoft Excel, Word, and/or Google Sheets, Google Docs
  • Proficient in BrokerMint, or prior experience with a transaction document management system a plus
  • Proficient in TransactionDesk, Authentisign, and/or DocuSign a plus
  • Ideal Candidate has a minimum of two years of experience in real estate sales, transaction management or title/escrow
  • Active Arizona real estate license is a requirement

Experience & Education:

• Ideal Candidate has a minimum of two years of experience in real estate sales, transaction management or title/escrow
• Active Arizona real estate license is a requirement 

Physical Requirements:

• Requires ability to bend, stoop, lift and carry items up to 25 pounds
• Requires ability to sit at a desk for long periods of time
• Requires ability to stand for long period of time 

Disclaimer: These requirements are representative, but not all-inclusive, of the responsibilities, knowledge and ability required for this position.

RELATIONSHIPS:

Internal – Contacts you need to carry out duties, interact with, etc.

1. Senior Transaction Manager
2. TM Team members
3. Designated Broker & Partner
4. Owner & Founder
5. CEO & Managing Partner
6. CFO & COO
7. Managing Broker
8. Operations Department

External – Outside the company, i.e., members, organizations, vendors, etc.

1. Ancillary companies, such as title, escrow, mortgage, inspectors, appraisers, photographers, 
2. Strategic Partners
3. Customers/Agents