Responsible for handling a high volume of incoming calls from both physician’s offices and patients. Will schedule, re-schedule, update and change patient appointments in a timely manner. Responsible for ensuring pre-cert/authorization requirements have been met. Will have thorough knowledge of CPT and ICD-9 codes. Scheduler will be responsible for pre-registration. Responsible for filing and interpretation of physician orders.
Scheduler is responsible for updating demographic information. Assist patients ranging in age from adult to geriatrics who may call to verify the time/date or other information about their procedures.
Required: Includes solving, operating, reasoning,interpreting, remembering, understanding, directing, controlling, computing,and counting. Good Counseling and communication skills. Strong interpersonalskills, courtesy and tact with patient, family members, physicians and staffmembers. Analytical ability for numbers and situations. Keyboard, Computer,CustomerService Skills,and office machine experience
Preferred; Two year experience in a physician's office setting withscheduling responsibilities or in a health care environment with admittingbackground preferred Typing proficiencyof 40 words per minute preferred.
Preferred; High school diploma preferred which generallyprovides the ability to read and write in order to schedule patients and readwarning and preparation experience.
Why North Shore Physicians Group? You'll practice at the leading edge of patient-focused medicine in one of New England's most scenic and historic locations. And you'll make a difference every single day. Make your move to NSPG. We're one team, with one focus. Join us. With NSPG you'll experience: Excellent quality of life The North Shore area offers: Communities with varied and rich histories and convenient access to museums, art, restaurants and shops. Natural beauty, handsome architecture and vivid history — only 15 miles north of Boston. 30 miles of gorgeous rocky coastline with breathtaking beaches and harbors. World-class sailing and close proximity to the mountains and picturesque New England. Easy access to a multitude of universities, colleges, and public and private schools. Clinical excellence Our practices are certified Level 3 NCQA Patient-Centered Medical Homes. For the fifth year in a row, North Shore Medical Center has been ranked a top regional hospital in Boston and Massachusetts by U.S. News & World Report. Our affiliate, Massachusetts General Hospital, is one of U.S. News & World Report's top three Honor Roll hospitals in America. NSPG and NSMC use the Epic EMR that integrates patient care through the Partners HealthCare System, including Massachusetts General Hospital and Brigham and Women's Hospital. Career advancement Grow, learn and develop new practice innovations. Continue your medical education. Make academic connections and explore teaching opportunities. Explore leadership opportunities. Develop clinical and administrative career ladders. A supportive practice environment Collaborative professionals. Patient-centered care model. Leadership that listens and values your contributions and ideas. Autonomy and respect for your skills and expertise. Excellent salary and benefits.