About Us

North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone-to the benefit of everyone we serve.

We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than 400 physicians, nurse practitioners, physician assistants, and other care professionals is consistently working together to discover new ways to improve and enhance our practices to benefit the health of our patients and the careers of our providers. Through our team-based approach, the goal is to make our practice of medicine smarter and more efficient.

With NSPG as your employer, you'll experience clinical excellence, supportive practice environments, and opportunities for career advancement!

Location

New England Orthopedic Specialists offers the same level of superior care and expertise on the North Shore, that was previously available only through leading hospitals in Boston. Our doctors are fellowship trained in hand surgery, shoulder surgery, joint replacement and sports medicine to ensure we can handle all types of orthopedic problems.

We are located at 100 Cummings Center, Suite 136P, Beverly, MA. As an Orthopedic Surgery outpatient office, our specialized physicians provide advanced treatment options to our patients to best help eliminate their pain and regain mobility.

Are you ready to bring your exceptional skills to this innovative practice and join us in driving medicine forward?

General Overview

Under direct supervision of the Practice Manager, the Lead PSR is responsible for site alignment with organizational mission, vision, and strategic goals within the MGB Medical Group while managing all aspects of front desk operations and collaboratively leading and supervising front-end staff team members to achieve targets.

The Lead will oversee staff and job tasks assigned to reception, payment posting, and self-pay accounts receivable. This role is part of a team that frequently prototypes new ideas, including digital tools, care team roles and workflows. Leads must possess strong business acumen, leadership skills, workforce development skills and be a change innovator with demonstrated ability to represent the organization, both internally and externally.

Qualifications

• Required:
• At least 1 year of experience in a healthcare setting
• High School Diploma

• Strongly Preferred:
• • 2 Years of supervisory experience, including the ability to train and mentor others.
  • Associate's or Bachelor's degree in healthcare or related field

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.