About North Shore Community College:

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).

Job Description:

Coordinator of Academic Advising and Transfer Services

MCCC Unit Professional position, Grade 6

Campus Location: Lynn/Danvers campus

Work Schedule: 37.5 hours/week. 4 days on site, 1 day remote (telework is subject to change based on the needs of the department and/or College)

SALARY RANGE: Anticipated starting salary is $70,120.00 - $75,880.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits.

GENERAL STATEMENT OF DUTIES:

The Coordinator of Academic Advising and Transfer Services plays a crucial role in facilitating a seamless academic experience for students by implementing comprehensive advising services and supporting smooth transitions for those seeking to transfer. This position is instrumental in fostering student success, ensuring academic continuity and facilitating the transfer process for students pursuing advanced educational opportunities. This position will manage the day to day operations of the academic advising team as well as managing the operation of transfer services including but not limited to transfer fairs, training of NSCC professional advising staff and faculty advisors on MassTransfer, Commonwealth Commitment, and keeping up to date with articulation agreements. This role requires a combination of administrative skills, interpersonal skills, organizational acumen, and a commitment to student development. The primary duties include:

DUTIES & RESPONSIBILITIES:

• Coordinate and implement advising resources and develop training materials and communication plans for professional advisors and faculty advisors.
• Manage the day to day operations of the professional advisors, including but not limited to scheduling, training, filling in when necessary either in CentroHub or the Student Success Center and being an available resource.
• Coordinate and implement the advisor assignment process.
• Oversee and coordinate the delivery of transfer services including but not limited to: providing up to date transfer information, specifically MassTransfer and articulation agreements, updating course equivalency information.
• Design and maintain transfer websites and promote the website as an advising tool and provide advisors with web access to transfer course equivalency, articulation agreements, transfer applications and more.
• Coordinate college transfer fairs and college transfer day programs.
• In collaboration with members of the NSCC community, i.e. TRIO Support Services, R.I.S.E. Program, etc., arrange visits to four-year colleges and/or college fairs.
• Coordinate individual visits by four-year college personnel and on-site admissions days.
• Create and implement workshops on preparing for transfer.
• In collaboration with the Assistant Dean of Academic and Student Development assist with the coordination and management of articulation agreements.
• Compile, analyze and report various transfer statistics.
• Collaborate with Institutional Research to produce an annual transfer report using data from the National Student Clearinghouse.
• Participate in College Activities, including but not limited to Commencement, Convocation, Governance, etc.
• Performs other related duties as assigned.

SUPERVISION RECEIVED: Director of Advising & Retention

Requirements:

• Master's degree in Education, Counseling, Psychology, or closely related field; with seven (7) years experience and/or training that includes academic advisement, career counseling, students assessment, crisis intervention, project management or an equivalent combination of education, training and experience
• Strong working knowledge of the student support resources and the transfer process.
• Strong organizational and analytical skills
• Familiarity with college and external career resources and regional labor market
• Demonstrated commitment to student success
• Strong communication skills, both written and verbal and excellent interpersonal skills
• Must have the ability to commute between campuses and to off campus events
• Successful experience interacting with culturally diverse populations
• Strong technology skills and knowledge of various technological systems such as Customer Relationship Management and Student Information Systems
• Candidates will be required to pass a CORI/SORI and/or a National Background check as a condition of employment

PREFERRED QUALIFICATIONS:

• Bilingual in Spanish
• Community College experience
• Must be comfortable serving the public face to face or remotely using technology and able to work effectively both independently and in a fast-paced, high-traffic environment

Additional Information:

STARTING DATE: ASAP

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in it programs and activities as required by Title IX or the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Action of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquires or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, Nick Royal, the Massachusetts Commission Against Discrimination or the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. North Shore Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

Application Instructions:

Please submit a resume and cover letter indicating how your experience matches the requirements of the position. Resumes will be given priority if submitted by February 9, 2024.