POSITION: APPLICATIONS DEVELOPER

REPORTS TO: Director of Technology and Data Support Services

WORK YEAR: 12 months; 240 duty days; 40 hours/week

SALARY: Classified Salary Schedule: Range 46

JOB LOCATION(S): North Orange County ROP Administrative Center, 385 N Muller St, Anaheim, CA 92801; Various

DEFINITION & SCOPE OF PRACTICE

The Applications Developer implements and provides software application support of workflow and reporting tools using programming languages, with a few examples being: PowerShell, PHP/Python, SQL, and other query-based applications; provides quality control, assurance testing, first-tier support/problem-solving, changes/updates/uploads data for all internally developed, vendor-provided, and cloud-based business applications; provides implementation and support of workflow and web content management software; and supports Technology Services and Data Support’s regulatory and compliance activities.

TYPICAL DUTIES & RESPONSIBILITIES

The following typical duties and responsibilities are examples of the work performed by employees assigned to this position. It is not a complete statement of essential functions, responsibilities, or requirements. Typical duties and responsibilities represent the minimum level of knowledge, skills, and/or abilities. Management retains the right to add, modify, change, or rescind the typical duties and responsibilities of this position at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

1. Analyze data using Structured Query Language (SQL)

2. Analyze, design, implement, and maintain user security for application access

3. Analyze, design, implement, and maintain workflow models for software applications

4. Assist in defining project scope, objectives, and critical target dates

5. Configure site and library settings for web content management software (i.e., SharePoint)

6. Configure, test, and document software applications to ensure their successful implementation and ease of maintenance

7. Consult and collaborate with staff to review, develop, and implement new or updated procedures, software applications, and user documentation

8. Coordinate, schedule, and verify results of application utilities executed to support business applications and procedures

9. Create new sites for web content management software (i.e., WordPress)

10. Define and document requirements for enhancements

11. Design, develop, and maintain reports using application reporting tools

12. Develop documentation for business software applications

13. Develop training materials and curriculum and conduct formal training sessions

14. Develop, coordinate, and implement plans to test business and functional processes during system development and quality assurance testing

15. Follow established Quality Assurance standards and policies

16. Follow security standards as defined by the Technology Services and Support Department

17. Manage permissions for all sites for web content management software (i.e., WordPress and SharePoint)

18. Participate in developing software test plans to ensure internally developed applications are tested thoroughly to ensure their quality and compliance with established business policies and practices while documenting test results

19. Participate in user meetings and training sessions

20. Perform analysis to determine requirements and issue resolution

21. Provide direction on Data mining and workflow management

22. Provide first-tier support of internally developed applications to ROP personnel and serve as a resource to professional and technical staff

23. Provide functional and technical support

24. Provide support for all internally developed business and instructional applications, including student information systems (i.e., Aeries, SharePoint, Excel, Access, and Cloud Based Spreadsheet applications)

25. Review and implement content-related changes for web content management software based on web analytics (i.e., Google Analytics) reports

26. Support Data integrity and governance

27. Work with personnel to problem-solve and develop solutions for complex business concerns

28. Work with software vendors to understand, configure, enhance, and support application software products

Perform related duties similar to the above in scope and function as required

DESIRED QUALIFICATIONS

ABILITY TO:

1. Approach their role with a deep-seated sense of personal accountability for the success of the students of North Orange County ROP

2. Be sensitive and committed to meeting the needs of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the student/community population

3. Commit to and honor NOCROP's Mission, Vision, strategic goals, and student learning outcomes

4. Demonstrate a thorough understanding of the importance of team building, collaboration, collective problemsolving, and the ability to provide and receive constructive feedback

5. Demonstrated ability to leverage a system and improvement mindset when faced with complex problems

6. Keep up-to-date on emerging technologies and methodologies, and attend training classes as necessary

7. Present positive first impressions and maintain a lasting professional representation of NOCROP

8. Self-assess personal behaviors and mindset

KNOWLEDGE OF:

1. Concepts and principles of complex integrated business applications, such as Student Information Systems, Financial Accounting, Human Resources, Credentials, Benefits, Payroll, and Time Attendance

2. End-user device operating systems

3. Methods and techniques for exemplary customer service, public relations, and sound business communication

4. Methods and techniques of automated business processes (workflow)

5. Methods and techniques of databases

6. Methods and techniques for developing application technical manuals and documentation

7. Methods and techniques of document imaging and scanning solutions

8. Methods and techniques for evaluating business requirements and developing information systems solutions

9. Methods and techniques of Hypertext Markup Language (HTML)

10. Methods and techniques of reporting and analytics tools

11. Methods and techniques of Structured Query Language (SQL)

12. Methods and techniques used to provide specifications, design, develop, test, and implement applications

13. Microsoft Office products

14. NOCROP CTE programs and services, Professional Standards, policies, and procedures

15. Principles and practices of programming languages

16. Principles and practices of quality assurance techniques and testing

17. Principles and practices of system testing, analysis, and security administration

18. Project management and reporting

19. Safety regulations and quality standards

20. Sensitivity to socioeconomic and diversity

21. Theories and applications of computer sciences

SKILLED IN:

1. Create reports, analyze and manipulate data in response to customer requirements

2. Demonstrate problem-solving and critical-thinking skills to resolve incidents or escalate issues appropriately

3. Document and design business processes; find, assess, and analyze business processes

4. Excellent verbal and written communication skills, including the ability to help create and deliver persuasive presentations for diverse stakeholders

5. Interpersonal skills to communicate with both technical and non-technical personnel at various levels in the organization to resolve software issues

6. Interpret, apply, and adhere to NOCROP's Professional Standards and regional partner policies and procedures, as well as state and federal regulations

7. Learn sources, characteristics, and uses of the organization's data assets

8. Maintain punctuality and minimal absences

9. Provide excellent client service and work calmly and professionally, with attention to detail

10. Train and provide work direction to other staff or large groups

11. Work effectively with administrators, clients, instructors, managers, parents, staff, students, vendors, and other educational partners

12. Work independently with little direction

13. Work on multiple projects and under strict deadlines

MINIMUM QUALIFICATIONS

EDUCATION, EXPERIENCE, & TRAINING:

OPTION 1:

● Associate degree in computer or information systems or a closely related field.

● Three (3) or more years of paid experience in an information services and technology support-related field, specifically working with databases and software development and programming.

OPTION 2:

● Completion of high school or the equivalent and five (5) years of any combination of experience, including at least three (3) years of computer or business information systems or services or in fields directly related to the position, is required.

● A Bachelor’s degree in computer or business information systems or related fields is desirable.

● Industry certifications or equivalent training in programming or development is highly desirable.

LICENSES AND CERTIFICATIONS: A valid California Class C Driver's License, the ability to maintain insurability status, and access to personal and reliable transportation are required.

PHYSICAL AND MENTAL REQUIREMENTS:

The following physical and mental requirements described are representative of those that must be met by an employee to successfully perform the essential functions of employees assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The physical requirements for the position include the ability to do the following regularly for short or long periods: bend; drive or travel to a variety of sites within a reasonable time frame; grasp; hear; kneel; lift and carry at least fifty (50) pounds; lift from the ground, chest, shoulder or above, and waist; operate all required equipment; pull; push; reach above the shoulders; read electronic and written materials; see with visual acuity (including color, depth perception, and field of vision); sit; squat; speak clearly in person and on the phone; stand; stoop; talk; transverse across uneven surfaces; twist at the neck and waist; and walk. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, mouse, calculator, and/or other standard office equipment.

The mental requirements for this position include the ability to do the following regularly for short or long periods: accept criticism and feedback on performance; analyze and solve problems; collaborate and interact successfully with various groups of people encountered in the course of work; learn and apply new information or skills; make observations; perform highly detailed work; read and interpret information; use mathematical reasoning; use oral and written communication skills; work on multiple, concurrent tasks with frequent interruptions; and work under intensive deadlines and meet productivity requirements.

WORK ENVIRONMENT:

The following work environment characteristics described are representative of those an employee may encounter while performing the essential functions of employees assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Employees in this position typically work in an office or school environment that is clean, generally hazard-free, has minimal temperature variations, and is moderately paced with moderate to high pressure. The employee may need to occasionally travel to other locations and work evenings and weekends to complete or participate in work-related assignments and events.

NONDISCRIMINATION IN EMPLOYMENT (Board Policy, 4030):

The Governing Board is determined to provide ROP employees, volunteers, and job applicants a safe, positive environment where they are assured of full and equal employment access and opportunities, protection from harassment or intimidation, and freedom from any fear of reprisal or retribution for asserting their employment rights under the law. This policy shall apply to all ROP employees and, to the extent required by law, to volunteers and job applicants.

No ROP employee shall be discriminated against or harassed by any coworker, supervisor, manager, or other people with whom the employee comes in contact in the course of employment, based on actual or perceived race, color, national origin, ancestry, religious creed, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, military and veteran status, gender, gender identity, gender expression, sex, or sexual orientation or his/her association with a person or group with one or more of these actual or perceived characteristics, at any ROP site and/or activity

NOTES:

North Orange County ROP will review the applications submitted to select those candidates who appear to possess the most extensive and relevant experience or abilities for the position. Not every candidate who meets the minimum qualifications is interviewed. It is, therefore, important to ensure your application is thorough, detailed, and clear. Interviews are normally conducted between two days and two weeks following the deadline to apply.

For both internal and external candidates, please fill out the application completely and upload all required documents. Use N/A if a section is not applicable. A resume will not be accepted in lieu of a completed application. Incomplete applications may not be reviewed. All materials submitted become the property of North Orange County ROP and will not be returned.

The Governing Board is determined to provide North Orange County ROP employees, volunteers, and job applicants a safe, positive environment where they are assured of full and equal employment access and opportunities, protection from harassment or intimidation, and freedom from any fear of reprisal or retribution for asserting their employment rights in accordance with the law. This policy shall apply to all North Orange County ROP employees and, to the extent required by law, to volunteers and job applicants. For additional information, refer to Board Policy 4030.

This organization complies with the Americans with Disabilities Act. Persons who may need some accommodation in the hiring process should contact the human resources office.

The Immigration Reform and Control Act of 1986 requires that you must be a U.S. citizen or an alien lawfully authorized to work in the United States to be eligible for hire. All new hires will be required to provide documentation to verify this status.

Please apply as soon as possible. North Orange County ROP reserves the right to modify, re-advertise, or rescind recruitment at any time without prior notice.

Job Type: Full-time

Pay: $5,976.00 - $6,588.00 per month

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Anaheim, CA 92801: Relocate before starting work (Required)

Work Location: In person