The Research Analyst, Projects conducts research, coordinates, develops, and implements various projects to improve the health and well-being of our community. The Research Analyst, Projects also assists managers, physician leads and directors on research requests and projects.

The ideal candidate will demonstrate strong written, analytical, and problem-solving skills and an ability to distill complex information into clear and succinct summaries. Research skills should be at a level to independently create a research plan and develop recommendations based on findings. Examples of tasks include proactive market research for new lines of business and conducting a review of Centers for Medicare and Medicaid Services regulations.

ESSENTIAL JOB FUNCTIONS:

• Performs healthcare related research by gathering data from a variety of sources, including internal and external data/research. Examples include government websites (e.g., Census), legal websites, federal regulations, healthcare organizations, etc.
• Able to synthesize and summarize complex information in a clear way to create status updates, PowerPoint presentations, and reports.
• Supports the development of project plans and implementation timelines to meet goals and deadlines.
• Able to efficiently and effectively coordinate multiple projects at the same time.
• Organizes and facilitates meetings and creates presentations to provide status updates.
• Able to independently problem solve project issues.
• Able to assess and report on project progress.
• Able to use discretion and maintain confidentiality.
• Documents research methodology and learns new research tools as needed.
• Performs other job duties as required by manager/supervisor.

QUALIFICATIONS:

• Bachelor’s degree in Business Management, Public Health, or other relevant degree required.
• Master’s degree preferred.
• 2 years in a Research Analyst or Project Coordinator role preferred.
• Previous experience in a healthcare setting is a plus.
• Previous experience with market research is a plus.
• Familiarity with FQHC, Medi-Cal, Medicare, Program for All Inclusive Care for the Elderly (PACE) is a plus.
• Excellent written, verbal, and presentation skills.
• Strong knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent interpersonal and customer service skills, able to build relationships and work with all levels of staff, including C-Suite.
• Detailoriented and thorough even while working on tight deadlines.
• Ability to multi-task, organize and prioritize work.
• Flexibility to shift focus and handle urgent tasks.
• Team Oriented.

LANGUAGE:

• Ability to read and write English fluently is required.

STATUS:

• This is a FLSA non-exempt position.
• This is not an OSHA high-risk position.

NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).