North Carolina State University is Hiring an UTS-Temporary Tech Support Analyst in Raleigh NC (DHHS) Near Raleigh, NC
Position Information
Posting Number
PG194388TM
Position Number
48jm156
Position Type
Temporary
Essential Job Duties
This position will collaborate with the Department of Health and Human Services Division of Health under the direction of the management, the Technology Support Analyst serves as a liaison between Provider Operations and vendors/partners on assigned matters related to technology support and planning. This position provides analysis and problem-solving, technical assistance and support coordination. The incumbent provides technical support to customers in a professional manner and maintains goodwill, cooperation, and productive relationships throughout the organization. This position will:
Collect and analyze data.
Assist with testing and validation of data and business processes.
Evaluate file layouts, risks of modifications, and downstream impacts to other systems.
Utilize systems to holistically research, identify and resolve errors with data transmission.
Work with management to prioritize needs. Responsibilities in a tableau reporting module include creating and maintaining all the
departments dashboarding.
Primary point of contact for in our change request systems and technical processes.
Is Time Limited
No
If Yes, Appointment Length
Department Information
Job City & State
Raleigh, NC
Department
System Information
Classification Title
Temporary-Clerical
Working Title
UTS-Temporary Tech Support Analyst in Raleigh NC (DHHS)