Job Title: Digitization Program Director (HYBRID)

Location: Raleigh, NC

Duration: 12 Months

Job Description:

The Vital Records Digitization Program Director is responsible for overseeing the planning, execution, and completion of records digitization projects. The role involves coordinating cross-functional teams, managing project timelines, managing digitization vendors, and ensuring the successful conversion of physical records into digital formats. The Program Director will also be responsible for maintaining quality standards, compliance with relevant regulations, alignment with the digitization scope of work, and providing regular progress reports to stakeholders.

Responsibilities:

• Develop and execute detailed project plans, including timelines, resource allocation, and deliverable schedules.
• Coordinate with stakeholders, including department heads, IT personnel, and external vendors, to ensure alignment on project goals and objectives.
• Establish and enforce quality standards for digitized records project to ensure accuracy, completeness and compliance with organizational requirements.
• Implement regular quality checks and audits to monitor progress.
• Collaborate with IT teams to ensure seamless integration of digitized records into existing systems or platforms.
• Troubleshoot and resolve any technical issues related to the digitization process.
• Stay updated on relevant regulations and industry best practices related to records management and digitization.
• Liase with stakeholders, including Fraud and Security Unit and Business Systems and Intelligence leadership, to ensure adequacy of vendor compliance and data security plan.
• Develop and manage the project budget, including resource allocation, procurement, and vendor management.
• Optimize resource utilization to ensure cost-effectiveness and efficiency.
• Identify potential risks and develop contingency plans to mitigate project delays or disruptions.
• Proactively address issues as they arise and escalate when necessary.
• Provide regular updates on project status, milestones, and key performance indicators to relevant stakeholders.
• Prepare and present comprehensive project reports to executive leadership.
• Establish and maintain documentation standards for records digitization processes.
• Ensure proper documentation of project progress, decisions and outcomes.
• Monitor industry trends and emerging technologies to identify opportunities for process improvement and innovation.

Skills:

• Bachelor's degree in a relevant field (e.g., Information Management, Library Science, Project Management, Industrial Engineering, Information System-Required-4-Years
• Experience in records management, digitization, or related fields preferred-Desired-5-Years
• Strong project management skills with a track record of successful planning and execution of cross-functional teams and complex projects.-Required-7-Years
• Demonstrated ability to manage contracted vendors and navigate external relationships.-Required-7-Years
• Excellent communication and interpersonal skills, with the ability to effectively liaise with diverse stakeholders.-Required-7-Years
• Familiarity with medical examiner case management systems or similar technologies-Nice to Have-5-Years