Description

• Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas.
• Assist with training, motivating, coaching, counseling, & discipline staff members.
• Assist with the preparation of the weekly schedule.
• Maintain supply and linen inventories.
• Update room statuses on the computer.
• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner
• Inspect guest rooms and public spaces to ensure compliance with cleanliness, maintenance, and set-up standards as well as to verify status.
• Personally inspect a minimum of 50 guest rooms per day to ensure cleanliness in the following areas: Bed-making, vacuuming, dusting, stocking/supplies, mirrors/windows, telephones, furniture, closet, and other
• Personally inspect corresponding guest bathrooms to ensure cleanliness in the following areas:
  • Floor, vanity, bathtub/shower curtain, stocking/supplies, toilet, towels, other
• Personally inspect the cleaning of public areas, including public restrooms, lobby areas, dining rooms, corridors, elevators, stairwells, and offices.
  • Also include other apartment and residential units of the company
• Participate in large cleaning projects as required
• Inspecting guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order. Perform or assist with cleaning duties as necessary.
• Coordinating cleaning and maintenance schedules according to guest needs, working with the front desk and maintenance personnel.
• Coordinate activities with other resort departments in order to facilitate increased levels of communication and guest satisfaction.
• Ensure adherence to all applicable North Beach Village Resort Standard Operating Procedures.
• Other duties as assigned by Housekeeping Manager or Operations and Managing Director.

North Beach Village Resorts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications

• High School diploma or equivalent required
• Must be able to read, write, understand and speak the English and Spanish language
• Previous supervisory experience strongly preferred
• General knowledge of cleaning chemicals and their safety preferred
• Must be able to lift up to 20 pounds and carry up to 10 pounds
• Must be able to spend the majority of the day walking, twisting, bending, pushing and pulling
• Strong attention to detail required
• Must be able to work under pressure and simultaneously prioritize multiple projects
• Must be flexible in the hours and days worked
• Must be capable of working in a fast-paced environment with multiple interruptions
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities
• Ability to work a flexible schedule, including weekends and holidays.