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North American Dental Group
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Patient service rep
$37k-47k (estimate)
Full Time | Ambulatory Healthcare Services 3 Weeks Ago
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North American Dental Group is Hiring a Patient service rep Near Mc Donough, GA

Overview

Patient Service Representative

Join Us in Transforming the Dental Experience

Imagine being able to work with a group that strives to make a difference in the everyday lives of individuals. At NADG, we use our individuality and expertise to work with our partnered dental offices and ensure that every practice is able to focus on what they do best providing best in class patient care.

Our guiding principle is empathy, and it allows us to focus on the big picture of what our work is all about : putting every patient first, every visit.

Do you have the drive and passion for helping others improve the dental field in the way that we do? Come join our team assist us in pioneering a new culture of dentistry.

Responsibilities

The Role You’ll Fill at NADG

Our Patient Service Center is expanding! As a member of our team, you will

  • Receives a high volume of calls to answer daily
  • Present offers to patients
  • Overcoming patient objections to schedule an appointment
  • Scheduling a high volume of appointments
  • Use product knowledge to showcase the solutions our practices can offer patients
  • Use company databases and software to track progress
  • Displays problem solving skills and takes ownership for patient concerns / issues and solutions
  • Work with practice teams on solutions for patients in a timely manner
  • Collects missing information or updates outdated information
  • Consistently meet and exceed department key performance indicators
  • Expected to work all scheduled workdays, during scheduled hours and report to work on time
  • Enjoy company contests and incentives
  • Other special projects or responsibilities as assigned

Qualifications

The Skills We’re Looking for

As an ever-growing dental service organization, we are looking for team members with previous experience and impressive qualifications. These include

  • 2 years’ experience providing superior customer service.
  • Experience with M / S office products including Word, Excel, Outlook preferred.
  • Strong computer skills : 45 WPM, ability to multitask using different software and programs while maintaining a conversation
  • Must have reliable high-speed internet
  • Must have a private workspace from home

Benefits Await!

We take pride in our ability to give our team members all the benefits they deserve. This is why we offer

  • A comprehensive benefits package including 401k
  • Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
  • Constant opportunities for career growth and continuing education
  • A professional and flexible atmosphere that allows for freedom and individuality enabling our team to always strive to do what’s best for the patient

Ready to Join Our Team?

Our team isn’t just looking for good members, we’re looking for the best of the best and are ready to welcome the perfect candidate to this position.

NADG is constantly growing, and we want you to join us on our mission. Stop searching for jobs

Last updated : 2024-05-22

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$37k-47k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

05/30/2024

WEBSITE

nadentalgroup.com

HEADQUARTERS

WEST LAFAYETTE, IN

SIZE

1,000 - 3,000

FOUNDED

2008

TYPE

Private

CEO

DR DANIEL KRUEGER

REVENUE

$50M - $200M

INDUSTRY

Ambulatory Healthcare Services

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About North American Dental Group

NADG is a provider of facilities, equipment and management support services to dental practices.

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If you are interested in becoming a Patient Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Rep job description and responsibilities

Patient service representative explains policies and procedures to patients and refers them to the proper services.

03/13/2022: Brownsville, TX

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

01/28/2022: Modesto, CA

Explain policies, procedures, or services to patients using medical or administrative knowledge.

12/29/2021: Sarasota, FL

Patient Service Representatives’ (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice.

02/06/2022: Rock Island, IL

Patient confidentiality must remain a primary concern.

03/15/2022: Tuscaloosa, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Rep jobs

A patient service representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

03/18/2022: Miami, FL

A patient service representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.

02/20/2022: Allentown, PA

Many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

03/19/2022: Toledo, OH

Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists.

01/07/2022: Rapid City, SD

Preparing patient admission and discharge documentation.

03/08/2022: Queens Village, NY

Step 3: View the best colleges and universities for Patient Service Rep.

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