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Patient Service Rep (In Practice)
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$42k-54k (estimate)
Full Time 3 Days Ago
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North American Dental Group is Hiring a Patient Service Rep (In Practice) Near Downers Grove, IL

Overview:

Grove Dental Associates - Downers Grove, IL

Patient Service Representative (In Practice)

Join Us in Transforming the Dental Experience

Imagine being able to work with a group that strives to make a difference in the everyday lives of individuals. At NADG, we use our individuality and expertise to work with our partnered dental offices and ensure that every practice is able to focus on what they do bestproviding best in class patient care. Our guiding principle is empathy, and it allows us to focus on the big picture of what our work is all about: putting every patient first, every visit.

Hours of Operation

Hours & Days vary

Working 5 days and getting 40 hours

"Some Saturdays" required - with day off during the week

No Sundays

Qualifications:

The Skills Were Looking for

As an ever-growing dental service organization, we are looking for team members with previous experience and impressive qualifications. These include

  • High School diploma or equivalent.
  • Minimum 2 years experience in a customer service or call center environment.
  • The ability to identify and resolve issues with a sense of urgency while maintaining patient confidentiality.
  • Excellent interpersonal, communication, and telephone skills establishing positive relationships.
  • A stable employment history and history of consistent attendance.
  • Dependability, flexibility, and commitment to providing exceptional service for patients.

Benefits Await!

We take pride in our ability to give our team members all the benefits they deserve. This is why we offer

  • A comprehensive benefits package including 401k
  • Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
  • Constant opportunities for career growth and continuing education
  • A professional and flexible atmosphere that allows for freedom and individuality enabling our team to always strive to do whats best for the patient

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

Responsibilities:

Our Patient Service Center is expanding! As a member of our team, you will

  • Receive/make a high volume of calls to schedule and assist patients for their next dental appointment
  • Create patient charts on the computer
  • Multitask when scheduling the patient with being able to review multiple applications at the same time on the computer
  • Ability to identify and resolve issues with a sense of urgency while maintaining patient confidentiality.

Job Summary

JOB TYPE

Full Time

SALARY

$42k-54k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/16/2024

WEBSITE

nadentalgroup.com

HEADQUARTERS

WEST LAFAYETTE, IN

SIZE

1,000 - 3,000

FOUNDED

2008

TYPE

Private

CEO

DR DANIEL KRUEGER

REVENUE

$50M - $200M

INDUSTRY

Ambulatory Healthcare Services

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About North American Dental Group

NADG is a provider of facilities, equipment and management support services to dental practices.

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The following is the career advancement route for Patient Service Rep (In Practice) positions, which can be used as a reference in future career path planning. As a Patient Service Rep (In Practice), it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Rep (In Practice). You can explore the career advancement for a Patient Service Rep (In Practice) below and select your interested title to get hiring information.

If you are interested in becoming a Patient Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Rep job description and responsibilities

Patient service representative explains policies and procedures to patients and refers them to the proper services.

03/13/2022: Brownsville, TX

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

01/28/2022: Modesto, CA

Explain policies, procedures, or services to patients using medical or administrative knowledge.

12/29/2021: Sarasota, FL

Patient Service Representatives’ (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice.

02/06/2022: Rock Island, IL

Patient confidentiality must remain a primary concern.

03/15/2022: Tuscaloosa, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Rep jobs

A patient service representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

03/18/2022: Miami, FL

A patient service representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.

02/20/2022: Allentown, PA

Many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

03/19/2022: Toledo, OH

Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists.

01/07/2022: Rapid City, SD

Preparing patient admission and discharge documentation.

03/08/2022: Queens Village, NY

Step 3: View the best colleges and universities for Patient Service Rep.

Butler University
Carroll College
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