Location: Port Charlotte, FL (On site) | Type: Full Time

As our Kelly Blue Book Representative, you are one of the most important team members at Norm Reeves (Honda & VW) Port Charlotte. You are responsible for creating a super Norm Reeves experience for all of our guests and using your communication skills to identify needs and offer trade-in solutions to our sales department.

Your work will ensure our guests are 100% satisfied with their Norm Reeves experience. This role is a great way for a dedicated and outgoing person to kick-start your sales career with us!

What you’ll do:

• Manages all incoming KBB Instant Cash Offer leads that come through
• Uses automotive programs and tools daily to contact customers
• Contact vehicle owners and attempt to purchase their vehicles
• Maintain customer database and communicate with them
• Greet and offer assistance to customers with desired vehicles
• Follow up on leads from Kelly Blue Book
• Review vehicle condition reports
• Determine wholesale and retail prices
• Inspect and accept vehicles arriving onsite
• Create and execute a reconditioning plan to prepare vehicles for sale
• Use sound judgment, research, and excellent interpersonal skills to make offers on vehicles
• Hand off prospective buyers to our sales team
• The expectation for the month is a goal of 25 vehicles purchased
• Work with management to identify current inventory needs
• Perform additional duties as required.

What you’ll need:

• A valid driver’s license and acceptable driving record
• High school diploma or equivalent
• Proficient with CRM, and Microsoft Office Suite or related software
• Strong communication and negotiating skills
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Ability to function well in a high-paced environment
• Willingness to work independently and as part of a team

What We Offer:

• Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
• Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
• Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
• Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
• Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
• Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
• Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.
• Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
• Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.
• Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.