APPLY NOW and join us for our Job Fair on Wednesday, 5/15 & Thursday, 5/16, from 9:00 AM to 4:00 PM. This is your opportunity to meet our team, learn more about the role, and showcase your skills and experience. Don't miss out on this chance to take your career to new heights!

Position: Genesis Shop Foreman

Job Fair Location: 24341 El Toro Road, Laguna Woods, CA 92637

Responsibilities:

• Lead, coach, and mentor a team of automotive technicians, providing guidance and support to ensure quality workmanship and efficient workflow.
• Assign and prioritize work orders based on technician skills and departmental priorities, ensuring timely completion of customer repairs and service.
• Monitor technician productivity and efficiency, providing feedback and training as needed to optimize performance and achieve departmental goals.
• Conduct quality inspections of completed work to ensure adherence to manufacturer standards and dealership quality control procedures.
• Diagnose and address complex automotive issues, providing technical assistance and guidance to technicians as required.
• Coordinate with service advisors and parts department to ensure availability of parts and accurate completion of repair orders.
• Maintain a safe and clean working environment in compliance with safety regulations and dealership standards.
• Handle customer inquiries, complaints, and escalations in a professional and timely manner, striving to resolve issues to the customer's satisfaction.
• Stay informed about Genesis vehicles, technical updates, and service procedures to maintain proficiency and meet certification requirements.

Requirements:

• Previous experience as an automotive technician, with demonstrated leadership and supervisory experience preferred.
• ASE certification or equivalent technical training required.
• Strong diagnostic and problem-solving skills, with expertise in automotive systems and repair techniques.
• Excellent leadership and communication skills, with the ability to motivate and inspire a team to achieve performance targets.
• Proficiency in using automotive diagnostic tools and equipment.
• Detail-oriented with a focus on quality and accuracy in repair work.
• Ability to work independently and collaboratively in a fast-paced environment.
• Valid driver's license and a clean driving record.