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IT Support L2 Enginner for Fayetteville, AR(onsite)
Noralogic Inc
Fayetteville, AR | Full Time
$86k-109k (estimate)
1 Month Ago
IT Support L2 Enginner for Fayetteville, AR(onsite)
Noralogic Inc Fayetteville, AR
$86k-109k (estimate)
Full Time 1 Month Ago
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Noralogic Inc is Hiring an IT Support L2 Enginner for Fayetteville, AR(onsite) Near Fayetteville, AR

Hi,
Hope you are doing great!
My name is Vinod Dixit and I am a Staffing Specialist at Noralogic. I am reaching out to you on an exciting job opportunity with one of our client.
Role : IT Support L2 engineer- (DSS L2 with ITSM)Location: Fayetteville, ARKANSAS(Onsite)Job Type: : ContractDuration: long termRequiredJob description:
  • Minimum of 9 years of experience in the IT industry
  • Ability to diagnose and repair various IT end user hardware/network related issues
  • Working knowledge of Windows 7, 10 and MS Office Suites
  • Experience with various hardware related issues including replacing all hardware components
  • Experience with various OS and software related issues including BSOD, system freezes, poor system performance, and ambiguous application errors
  • Strong methodical troubleshooting and problem-solving capabilities
  • Experience using an IT Service Management Technology
  • Excellent written and verbal communication abilities; ability to successfully provide both technical and functional instructions to a non-IT user using non-technical jargon.
Preferred
  • Associates or Bachelors degree
  • 3 years of experience in a Customer Service industry
  • Certifications: ITIL certified on v3 or 4 ; A Certification
  • Hands-on experience in the following:
Manufacturing Production environment supportExperience troubleshooting remote access solutions including RSA, VPN and/or Citrix
  • ServiceNow fulfiller experience version San Diego or higher
  • Microsoft System Center Configuration Manager (SCCM) experience
Regards,
Vinod Dixit
Sr.US IT Recruiter Noralogic Inc.
109 E 17th St, Cheyenne WY 82001
13073167151 | (Vinod@noralogic.com) |www.noralogic.com
USA: WY, MD, NJwww.noralogic.com
Mexico: Guadalajara, Monterrey
India: Noida UP
**WBE and MBE company**
** ISO 9001:2015**
**WY Top 50 Minority owned growing company**

Job Summary

JOB TYPE

Full Time

SALARY

$86k-109k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

07/02/2024

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