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NOMAD GCS DOES NOT SUPPORT THE H1B VISA FOR THIS POSITION.
Position: Field Service Technician (FST) Level I– Dallas, TexasDivision: Customer ExperienceDepartment: Service & Warranty Schedule: Full-Time
Reports to: Field Service Manager
Overview: Nomad Global Communications Solutions is a leading provider of communication and response products serving a wide variety of customers. Our purpose is to be the solution when every minute matters. We seek a candidate that is self-inspired to learn and demonstrates a high degree of customer service while positively contributing to our team.
The Field Services Technician is responsible for ensuring day-to-day service needs are met for assigned customers and geographic territories. They independently manage all aspects of on-site installations, upgrades, remedial activities and preventive maintenance for Nomad GCS products, devices and systems based on documented processes and procedures. FST’s have responsibility for developing and maintaining a high level of customer satisfaction throughout the service delivery process.
Responsibilities
Product Implementation & Support
Client Services
Documentation
General
Basic Knowledge Desired:
Travel Requirements:
Physical Demands:
Qualifications & Experience:
Nomad GCS is an equal opportunity employer, (EOE,) and voluntarily follows affirmative action guidelines. As an equal opportunity employer, Nomad GCS does not discriminate in its employment decisions on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable state and local laws.
This position requires training in Kalispell, Montana for 2-4 weeks after hire. Training will continue afterwards in Dallas and during travel to customer sites.
Full Time
$50k-64k (estimate)
05/07/2024
07/06/2024