What We Offer :

100% employee medical premium coverage and a contribution toward dependent coverage (up to $9,051.21 for one dependent or $14,481.

50 for two or more dependents annually)

• Fringe allowance to be used at employee’s discretion (up to $2,646.10 annually)
• Voluntary (Medical / Dependent Day Care) Flexible Spending Account
• $50,000 life insurance benefit
• Deferred Compensation Program (403(b) / 457 plans)
• Retirement Pension Plan ( / )
• 20 paid holidays Paid vacation
• Cumulative sick leave
• Flexible / Hybrid Work Program : 3 days in office / 2 days remote (Management approval required; may vary by Department / Position)
• Summer schedule (exceptions apply)
• Receive for years of continuous service : From 5% at 5 years, up to 36% at 36 years
• District paid employee post-retirement medical (for those who qualify)
• Environment that fosters diversity and inclusion
• Progressive and innovative culture
• Opportunity to participate in various

Primary Purpose This position is responsible for performing a variety of complex technical duties in a specialized area of Student Services such as registration, record maintenance, EOPS, adult education, disabled student services, student placement, and counseling services.

• Essential Functions Examples of essential functions are interpreted as being descriptive and not restrictive in nature. Job Description Plans and coordinates program activities;
• participates as directed in the formulation, development and implementation of appropriate policies and procedures for the assigned specialized student service;

communicates with instructors, administrators, other District staff and outside agencies to coordinate and implement programs, resolve conflicts and exchange information.

Conducts informational workshops regarding programs and services; participates in outreach activities to promote educational opportunities and services available;

works with social services agencies to promote awareness of assigned student service.

Oversees and coordinates the processing of a variety of documents related to the assigned specialized student service; assists students with application process for programs, services, and university transfers;

assures the availability of specialized equipment or services for special needs students.

Provides technical information and expertise to students, instructors and others in an assigned area of Student Services;

serves as peer counsel to students; works with students, instructors, administrators and staff to understand students’ academic needs and progress.

Maintains various records and files related to assigned area; inputs and downloads data from computer database; gathers, compiles and analyzes pertinent data and statistics;

prepares and maintains a variety of narrative and statistical records and reports related to program activities and effectiveness.

Prepares and maintains program ledgers and reconciles budgets; monitors and records program administration, personnel, supply and equipment expenditures;

prepares deposits and arranges for transport to bank.

Trains and provides work direction and guidance to others as directed.

Maintains current knowledge of legal requirements, procedures and policies used in providing student services.

Learns and applies emerging technologies as necessary to perform duties in an efficient, organized, and timely manner.

Participate in District / College efforts to increase the diversity of faculty and staff and to address student achievement gaps;

active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events.

Performs related duties as assigned. Working Relationships The Student Services Specialist maintains frequent contact with co-workers, counselors, faculty, students, various departments and outside agencies.

Knowledge, Skills and Abilities Knowledge of District organization, operations, policies and objectives

Knowledge of applicable sections of State Education Code and other applicable laws

Knowledge of organization, policies, and rules of assigned department or program

Knowledge of modern office practices, procedures and equipment

Knowledge of local, State and Federal laws applicable to assigned programs

Knowledge of specialized equipment used to communicate with blind and hearing-impaired individuals

Knowledge of District rules and regulations governing participation in financial aid and other government sponsored programs as assigned

Knowledge of the basic principles of bookkeeping

Knowledge of record keeping techniques

Ability to operate a variety of office equipment such as calculator, computer, copier, etc.

Ability to prepare budgets and financial reports

Ability to compile, organize, and analyze statistical data

Ability to work confidentially with discretion

Ability to plan, organize and prioritize work

Ability to meet schedules and time lines

Ability to work independently with little direction

Ability to understand and follow oral and written directions

Ability to communicate effectively, both orally and in writing

Ability to understand scope of authority in making independent decisions

Ability to review situations accurately and determine appropriate action according to established guidelines

Ability to establish and maintain effective working relationships with others Special Requirements Coursework must be verifiable on a legible transcript.

If selected as a finalist and / or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial).

Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment. Minimum Qualifications Two (2) years of college-level course work.

Minimum two (2) years increasingly responsible training or experience in student services.

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff.

The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.

Desirable Qualifications Demonstrated success in assisting students and / or staff from historically underrepresented and / or marginalized groups, nontraditional students, former / current foster youth, system impacted students, speakers of other languages, and students with disabilities.

Experience in technologies, software, and communication platforms pertaining to scheduling, data tracking, and case management.

Experience in training and providing guidance for staff in student-facing and / or customer service positions.

Prior experience in approaching work and interactions with colleagues and / or students in an equity minded manner. Ability to provide an inclusive and welcoming work / educational environment.

Working Conditions College or District office environment; may require standing for long periods while assisting students.

May be subject to sitting for long periods at a time (up to 2-3 hours). Repetitive use of upper extremities including hand coordination activities.

Number of Vacancies 1 Posting Detail Information Posting Number 2015725P Desired Start Date Open Date 05 / 14 / 2024 Close Date 05 / 29 / 2024

Last updated : 2024-05-17