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Role: Deskside Support
Location: Cooperstown, NY (Onsite)
Rate: $23/Hour on W2 / $25 on C2C
Main Responsibilities include:
• Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding /desktop support, printers, PDAs, BlackBerrys, and LAN cable drops
• Hands on role where expected to provide 1st line IT support services to the business community ensuring that all requirements are met within agreed service targets
• To provide infrastructure administration functions
• Providing on-site cover from 8:00 – 1700 hours Mon- Fri as part of a shift arrangement
• Being prepared to work out of hours when required and to provide out of hours on-call support cover as required
• Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities
• Taking ownership of issues through to resolution on all appropriate requests.
• Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information.
Contractor
$52k-66k (estimate)
05/24/2024
08/05/2024
noblesoft.com
Irving, TX
<25
The job skills required for Desktop Engineer include Desktop Support, IT Support, Repairing, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Engineer positions, which can be used as a reference in future career path planning. As a Desktop Engineer, it can be promoted into senior positions as a Client Technologies Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Engineer. You can explore the career advancement for a Desktop Engineer below and select your interested title to get hiring information.