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Nitel is a leading Managed Service Provider specializing in secure, flexible Network-as-a-Service (NaaS). Our software-driven approach empowers businesses with cutting-edge network architectures, optimizing performance and security. We value collaboration and thrive in a fast-paced environment where open communication is key. Join us!
the position
You are ready to step onto the Network Operations Center (NOC) field and take on the role of technical troubleshooter! You are adept at blocking and tackling network challenges like a champ. You provide day-to-day network monitoring and support and receive escalations from customer success which includes front line technical support for all customer and provider interactions. These interactions can range from opening, following up, and closing trouble tickets via phone or email. You love collaboration and teamwork as you serve as a liaison between customers, providers, and Nitels engineering team to resolve network problems and ensure our network is always in top shape.
your playbook
skills you bring to the field
your victory dance
our rally cry
Full Time
$72k-96k (estimate)
04/26/2024
05/08/2024
nitelusa.com
CHICAGO, IL
200 - 500
2003
RICK STERN
$10M - $50M