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Nisqually Red Wind Casino
Olympia, WA | Full Time
$30k-41k (estimate)
1 Week Ago
Nisqually Red Wind Casino
Olympia, WA | Full Time
$32k-43k (estimate)
3 Months Ago
Lead Valet Attendant
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$30k-41k (estimate)
Full Time 1 Week Ago
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Nisqually Red Wind Casino is Hiring a Lead Valet Attendant Near Olympia, WA

$20.50/Hour Tips
(Tips can average an additional $17.09 per hour)
Benefits of Working at Nisqually Red Wind Casino Include :
  • FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
  • FREE Short-Term Disability, Life and Accident Insurance
  • FREE Meal during shift
  • FREE gaming license renewals
  • FREE uniform dry cleaning services
  • $1 per hour shift differential
  • Paid Time Off & Paid Holidays
  • Floating holidays
  • 401(K) Retirement Program (match up to 4%)
  • Aflac
  • Tuition Reimbursement
  • Health Club Membership Reimbursement
  • Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
  • Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
  • Flex spending and Dependent care spending
  • Career advancement opportunities
  • Periodic Team Member contests and giveaways
  • Team Member dining and gift shop discounts
Position Objective: Provide leadership and effective communication to Valet Team Members to ensure delivery of safe, consistent operations and friendly guest service.
Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities.
Our Vision: Creating Incredible Experiences.
Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork.
Requirements
QUALIFICATIONS
Required Qualifications:
  • High school diploma or GED certificate.
  • Clear understanding of basic traffic and driver safety.
  • Excellent Guest Service.
  • 6 months of Valet Attendant experience.
  • Ability to drive standard and automatic vehicles.
  • Provide a Driving Abstract
  • Must have a valid Driver License and Driver's abstract must not contain any disqualifying events per the NRWC Safe Driver Policy
  • Basic Math and problem solving skills
  • Ability to pass NRWC pre-employment testing.
  • Ability to work all shifts including weekends and holidays.
  • Ability to obtain a Class II gaming license.
Desired Qualifications:
  • 6 month's previous supervisory experience.
Physical Requirements:
  • Ability to continuously stand and/or run for the duration of a shift.
  • Ability to work outside, exposed to the elements in a hot or cold environment, in temperatures in excess of 100 degrees or below 32 degrees.
ESSENTIAL FUNCTIONS OF THE JOB:
  • Provide the highest level of front-door guest service upon guest arrival (smile, open vehicle door, introductions).
  • Create weekly/monthly Team Member schedules.
  • Perform annual team member evaluations and coach on future goals.
  • Keep close track of all Valet department inventory, including valet ticket inventory.
  • Maintain daily shift report for all shifts.
  • Ensure team members are up to date on required trainings in a timely manner.
  • Perform weekly department huddles.
  • Track and monitor TM performance/disciplinary action.
  • Responsible for responding promptly and courteously to team member and guest requests or problems in a timely manner, keeping in accordance with department and Casino guest service standards.
  • Count and confirm daily team member cash and reports tip slips on a daily basis.
  • Ensure safe vehicle handling operations in parking and retrieving guest vehicles.
  • Provide guidance and leadership of all Valet Attendants.
  • Fully inspect (and ensure inspection of) all vehicles upon arrival, notating the claim ticket with any present damage
  • Ensure neat and orderly fashion of all shift reporting documentation and completion of daily end of shift paperwork.
  • Ensure the departments use of guest name.
  • Ensure safe and proper handling of guest's keys.
  • Be aware of and report any safety concerns to the Department Director and Risk & Compliance Manager.
  • Ensure proper protocol (as outlined in the department manual) in reporting of all guest vehicle damage.
  • Ensure the department's proper safekeeping of guest's keys and vehicle.
  • Provide, promote and encourage a high degree of safety, teamwork and guest service within the valet department.
  • Ensure compliance with all Casino and department policies and procedures as outlined in company internal controls and the Valet Department Manual.
  • Review and approve work schedules to ensure adequate coverage during hours of operation.
  • Maintain department logs and consistent communication with Department Manager and Risk & Compliance Manager.
  • Educate guests on any specials, promotions and other happenings within the Casino.
  • Perform other duties as assigned.
NATIVE AMERICAN HIRING PREFERENCE
Rev 12/21/2020
Salary Description

$20.50 Tips

Job Summary

JOB TYPE

Full Time

SALARY

$30k-41k (estimate)

POST DATE

05/07/2024

EXPIRATION DATE

05/20/2024

WEBSITE

redwind.net

HEADQUARTERS

Olympia, WA

SIZE

100 - 200

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The following is the career advancement route for Lead Valet Attendant positions, which can be used as a reference in future career path planning. As a Lead Valet Attendant, it can be promoted into senior positions as a Cafeteria Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Valet Attendant. You can explore the career advancement for a Lead Valet Attendant below and select your interested title to get hiring information.

Nisqually Red Wind Casino
Full Time
$32k-43k (estimate)
3 Months Ago